Identity Consultant

• Are you passionate about managing and improving identity services across Active Directory, Microsoft Entra ID, and hybrid environments while helping ensure secure and reliable access for users?  

• Would you enjoy combining hands-on troubleshooting, automation with PowerShell, and continuous service improvement to optimize enterprise identity operations?  

Practical Information   

Location: Poland | Reports to: Lead Expert | Work Arrangement: Remote | Contract type: Full-time | Visa Requirements: Valid Visa for Poland | Language Requirements: Fluent/professional Polish and English, written and verbal  

As an Identity Consultant, you will support, maintain, and continuously improve enterprise identity services across Active Directory, Microsoft Entra ID , and hybrid identity environments. You will be responsible for troubleshooting authentication, infrastructure, and access-related issues while ensuring secure, reliable, and efficient identity operations. Working independently on day-to-day activities, you will contribute to automation, service improvements, knowledge sharing, and the ongoing optimization of identity platforms and operational processes. 

Key responsibilities  

• Administer and support Active Directory environments, including users, groups, organizational units, Group Policies, and delegated permissions.

• Manage and maintain Domain Controllers, performing health checks, replication validation, troubleshooting, and supporting FSMO role awareness and administration.

• Support hybrid identity services, including Microsoft Entra ID, Entra Connect synchronization, and hybrid authentication solutions.

• Investigate and resolve identity, authentication, DNS, certificate, Kerberos, LDAP/LDAPS, and access-related issues through effective root cause analysis.

• Monitor operational queues, alerts, dashboards, shared mailboxes, and service requests to ensure timely resolution and SLA compliance.

• Develop, maintain, and improve PowerShell scripts, reporting solutions, scheduled tasks, and automation tooling to enhance operational efficiency.

• Coordinate incidents, requests, problems, and changes through ServiceNow or similar ITSM platforms, while maintaining documentation, runbooks, knowledge articles, and continuous service improvements.