Service Administration Specialist with German (all genders)

Join our Back‑Office Team as a Service Administration Specialist (all genders), where you'll be responsible for supporting the German market by handling administrative tasks with precision and efficiency.

Responsibilities

• Process service orders.
• Control quality and completeness of reports delivered by technicians.
• Invoice services, repairs and installations, and ensure timely and accurate billing to customers.
• Manage and update customer data in the system based on information delivered by technicians or customers.
• Manage service contracts.
• Handle customer inquiries.
• Process customer complaints (control quality of the created invoices and completeness of reports, check the correctness of issued documents, and issue relevant corrections).
• Ensure complete and timely electronic archiving of all relevant documents.