Customer Service Specialist with German (m/k)
Pełny etat
Manpower
To stanowisko wymaga obecności na miejscu. Zobacz podobne oferty poniżej.
This is a permanent position.ZAKRES OBOWIĄZKÓW:
- Daily contact with business clients in German (e-mail, chat and phone)
- Managing the end-to-end order processing cycle for business clients
- Handling returns and complaints in line with company procedures
- Resolving order-related issues and ensuring timely deliveries
- Working closely with internal departments
- Preparing reports and analyses related to order management
- Cooperating with the team to optimize order management processes
- Very good command of German - min. B2/C1
- Communicative English - min. B2
- Experience in customer service and/ or order management
- Accuracy, analytical thinking, and strong organizational skills
- Willingness to learn and grow in an international work environment
- Full-time employment based on an employment contract
- Hybrid work model (modern office located in Mokotów, Warsaw)
- Standard office hours (Monday–Friday)
- On-site onboarding and training during the first 3 months
- Benefits: private medical care (Luxmed), Multisport card co-financing, access to a wide range of benefits via MyBenefit platform, attractive bonuses, lunch card
- Opportunity to gain experience in an international, professional, and supportive environment
WYMAGANIA:
OFERUJEMY:
Oferta pracy dodana 5 dni temu
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