Internship - IT Documentation and Project Management Support

Internship - IT Documentation and Project Management Support

Miejsce pracy: Kraków

Your responsibilities

• Create and maintain documentation - Prepare, update, and organize project documentation such as guidelines, process descriptions, meeting summaries, and decision logs. Ensure documents are clear, structured, and easy to find.
• Support PMO and project activities - Help keep project plans, task lists, and status reports up to date in tools like Azure DevOps, Jira, or Excel. Track action items and follow up with team members when needed.
• Organize training and knowledge materials - Support preparation of training materials (presentations, user guides, quick reference documents). Help structure content for onboarding and internal knowledge bases (e.g., SharePoint, ADO)
• Coordinate meetings and communication - Assist with meeting organization, take structured notes, and summarize next steps. Support consistent communication between project teams and stakeholders.
• Standardize ways of working - Apply templates and standards for documentation and reporting. Help improve consistency and quality of documents across projects.
• Learn how IT projects are delivered - Gain exposure to project lifecycle, governance, and collaboration between business and IT teams. Understand how structured documentation and PMO practices support successful project delivery.
• Learn how IT services are managed - Gain hands-on experience administering Salesforce.com while building a solid foundation of knowledge about the platform and its ecosystem. Contribute to IT service delivery by collaborating with technical support and operations teams, coordinating activities, and monitoring progress. Assist in managing tickets, requests, and communication between technical teams and business stakeholders.

Our requirements

• You are a university student (2nd–4th year) of Computer Science/IT, Information Technology, Business Informatics, Management/Production Engineering, or a
• related field.
• Polish (C1+) and English (C1+) – you can communicate in meetings and write documentation in both languages.
• Basic Excel skills (filters, pivot tables, simple formulas) and ability to present findings clearly.
• Analytical and detail-oriented – you like organizing information and asking questions to clarify details.
• Comfortable with documentation and diagrams – using Word, PowerPoint, or simple tools like Figma, Miro.
• Availability: able to work hybrid from our Kraków office (min. 2 days/week) and ~24–30 hours/week during the semester.

What we offer

• Flexible working hours
• Access to internal e-learning platform Percipio
• Multisport card
• Participation in company social events

Benefits

• sharing the costs of sports activities
• remote work opportunities
• flexible working time
• fruits
• integration events
• corporate library
• coffee / tea
• drinks
• leisure zone

Recruitment stages

• Screening with recruiter
• Meeting with manager max 2
• Offer

Join our Salesforce Platform organization as a Project Management Office (PMO), Training & Enablement Intern, and support project teams by bringing structure, clarity, and consistency to how we manage projects and share knowledge. You will work closely with Project Managers, Application Managers, and Business Analysts, helping them plan, document, and enable successful delivery through clear processes and well-prepared training materials.

This role is a great starting point for a career in Project Management, PMO, IT Enablement, or Operations, offering hands-on experience in a global IT environment while you are still studying.

Hitachi Energy Services Sp. z o.o.

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD.