Service Engineer (m/f/d)

Service Engineer (m/f/d)

Miejsce pracy: Kraków

Your responsibilities

• Analysis and sustainable troubleshooting in the areas of PLC systems, electrical engineering, and mechanics
• Execution of repairs as well as electrical and mechanical maintenance
• Optimization of control processes and system performance in close coordination with the customer
• Implementation of hardware and software upgrades
• Close collaboration with the customer’s production and maintenance teams on site
• Support in project-related commissioning and modifications
• Active contribution to the improvement and further development of our service quality at the customer site

Our requirements

• Completed technical training or a degree with a focus on electrical engineering
• Several years of professional experience in a service environment within an industrial company
• Solid knowledge in PLC technology, electrical engineering, mechanics, and drive technology
• Experience working directly at customer sites or in a comparable on-site role
• Strong communication skills and a confident presence in a customer-facing environment
• Independent, structured, and responsible working style with a strong service and solution orientation
• Very good Polish skills (customer language) and good English skills (at least B2, ideally C1)
• Valid driver’s license (Class B)

What we offer

• Attractive and performance-based compensation
• Structured onboarding program and individual support
• Annual performance reviews for targeted personal and professional development
• Strong future prospects including international career opportunities
• Exciting, international customers from a wide range of industries

Your Challenge:

We are looking for an independent and committed Service Engineer (m/f/d) to support one of our key customer in Krakow. In this role, you will ensure the reliable operation and support of our machines and production lines directly on site and act as the main point of contact for our customer.

Are you interested?

Then accept the challenge and apply with a meaningful application (cover letter, resume and salary requirement).

ficonTEC Service GmbH

ficonTEC Service GmbH is an innovative high-tech company that has quickly established itself in a highly specialized market since 2001. With continuous growth and innovative development, we are a recognized market leader in the automated assembly and testing of optoelectronic components and (hybrid) photonic devices. Our company develops advanced solutions such as high-precision die bonding, fiber alignment, and laser soldering systems, which are critical for manufacturing cutting-edge photonic devices like LiDAR sensors, high-speed data transceivers, and silicon photonics. These technologies are paving the way for advancements in telecommunications, autonomous vehicles, and medical diagnostics.

Our company-wide goal is to set up top-notch technology that facilitates our customers from around the world in building tomorrow’s optoelectronic devices. We believe in equal opportunity, with employees committed to diversity and inclusion, offering a vibrant working environment.