Analyst - Policy Service

Your Responsibilities

• Maintaining/updating the client's database based on documents and information received.
• Analysis of insurance documents e.g. contracts, endorsements etc.
• Reports' preparation and circulations.
• Searching for solutions for evolving business requirements and needs.
• Participation in regional and global projects as a part of working group.
• Finding out, agreeing and improving the process and its updates.
• The tools and systems implementations including e.g. scenarios' creation & verification in the UAT.
• Working in a fusion of sub-functions: Invoicing, Collections and Cash Application.
• Interpreting customer data, binders/slips and analyzing policy terms and premium.
• Consistent and effective use of standard, approved AI‑enabled tools to support routine tasks, improve individual productivity, and enhance the quality of day‑to‑day work.

Qualifications

• Strong analytical and problem‑solving skills.
• High attention to detail.
• Creativity and ability to question the status quo.
• Good Excel skills.
• Very good knowledge of English (C1).
• Experience in analyzing documents (financial and non-financial) and drawing conclusions.
• Interest in working in a dynamic international environment.
• A positive personality along with a great sense of humor (non‑negotiable!).
• Ability to organize your own time and take initiative.
• Fundamental understanding of AI tools.

What you can expect from us

• Unique professional and personal development at one of the pioneer companies in professional insurance support.
• Ongoing professional training – to onboard you for a good start and your further professional development.
• Your own growth training budget - use internal and external development opportunities and take advantage of your own budget.
• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.
• Flexible work hours – depend on project.
• 8‑hour work time with a lunch break already included – spend the rest of the day doing what is important to you as intended in the #2h4Family program.
• Private life insurance – 80% of the premium is covered by an employer.
• Employee referral program – we appreciate you recommending your friends to join us.
• Additional days off – to celebrate your birthday, moreover, if you want to do volunteer, feel free to do so with some extra days off.
• Integration events – monthly delicious breakfasts, movie nights, board game nights, outdoor events.
• Lively and modern office in the City Centre with parking space for employees.
• A supportive and friendly atmosphere created by passionate people.