Fraud Transaction Monitoring Specialist (fixed term)

Fraud Transaction Monitoring Specialist (fixed term)

Miejsce pracy: Warszawa

Your responsibilities

• You handle daily operations in accordance with organizational procedures and the agreed SLA
• You analyze documents received from the merchants and draw conclusions
• You analyze merchant’s business activity and transactions from fraud and AML/CTF perspective on the basis of alerts
• You process contract terminations for merchants: prepare termination letters, collect signatures, issue relevant communication, archive letters
• You perform system-based actions that are crucial to ensuring the safety and security of our client's business
• You handle requests from external partners and authorities (e.g. Banks, issuers, third parties, police etc.)
• You handle requests from internal stakeholders (e.g. Risk Management, Sales departments etc.)
• You build business relations with merchants and salespersons
• You keep accurate records and log all work to ensure stakeholders have all necessary information available promptly

Our requirements

• English at a very good level, knowledge of Dutch/French would be an asset
• Polish at a good level
• Previous experience in KYC/AML and or in financial fraud prevention/detection or in cashless payments or chargebacks
• Bachelor’s degree
• Attention to detail and analytical skills
• Problem-solving attitude
• Logical thinking and ability to learn
• Experience in working in acquiring business
• Ability to work with various computer systems/programs

What we offer

• Fxed term till 11/30/2027
• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• extra social benefits
• holiday funds
• sharing the commuting costs
• charity initiatives

Worldline

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

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