Global Customer Care Cost Controller & Analytics

Bonprix S.R.L. in Łódź is seeking a professional for Customer Care Management to drive innovation and standardize processes. You will create reports for stakeholders and develop planning models while collaborating with an international team across multiple countries.

The ideal candidate has a commercial degree, experience with controlling processes, and excels in data analysis. Strong communication skills and the ability to work in a fast-paced environment are essential. Knowledge of Qlik Sense and SAP ERP FI is required.