- Bachelor’s degree in Computer Science, IT or a related field, or equivalent practical experience
- Minimum 8 years of experience in ServiceNow architecture and management
- Proven experience in leading development teams and managing people
- Deep understanding of multi-module ServiceNow environments, including ITSM, CSM, Risk, and Privacy
- Ability to design scalable solutions and maintain architectural integrity across the platform
- Expertise in technical standards and best practices in ServiceNow
- Fluent Polish and English
- Residency in Poland
Nice-to-have requirements
- Experience with AI development within ServiceNow project
We are looking for a ServiceNow Architect to join a large, strategic project aimed at building a multi-module ServiceNow platform for an international financial organization. You will lead a team of three developers and collaborate directly with the Platform Owner and Business Analyst Lead. This role requires a strong technical leadership, presence in the office in Warsaw once a week, and occasional travel to Switzerland. If you are passionate about designing scalable solutions and driving best practices in ServiceNow, this opportunity may be the right fit for you. ,[Designing the target architecture of the solution and ensuring the consistency of the entire platform, Providing technical leadership for a team of three ServiceNow Developers, Collaborating directly with the Platform Owner and Business Analyst Lead, Making technical decisions regarding configuration, customization, integration, and data models, Defining development standards and ensuring the scalability of the solution, Conducting technical reviews of solutions prepared by Developers, Designing cross-module solutions across ITSM, CMDB/CSDM, IRM/GRC, CSM, HRSD and related platform capabilities, ensuring end-to-end consistency and appropriate integration patterns, Ensuring adherence to ServiceNow best practices and minimizing unnecessary customization] Requirements: ServiceNow Additionally: Medical care, Insurance, Sport cards, Language courses, Refferal programs, Welcome packs and other occasional gifts, Passion Sponsorship program, Regular integration events and trips, Contracts with the biggest brands, Diverse portfolio of clients, Flexible forms of employment, Internal training center, Mentoring program, Buddy Program & efficient onboarding process, Technology communities, Jubilee rewards, Profit sharing, Sport & hobby communities, Breakfast, drinks and fresh fruits in the office, Wide portfolio of technologies, Solid financial situation, Comfortable and well-equipped offices, MySii app, Invoice kiosk.