Senior Insight Analyst
NielsenIQ
Job Description End‑to‑end ownership. Category expertise. Client challenge and coaching. Acts as a subject matter expert in assigned categories, leads complex work independently, challenges client hypotheses, and coaches junior analysts. Drives quantify business opportunities (QBOs), sales leads, and a strong feedback culture. This role is a key branching point between people leadership and deep SME / consulting career paths. About the role Customer Success Insight teams at NIQ partner with clients to enable faster, smarter decisions through data and insights across FMCG and Tech & Durable industries. We are looking for a Senior Insight Analyst to join our Global Insights COE, working with major global clients. In this role, you own end‑to‑end analyses, act as a category subject matter expert, and translate research and sales data into clear, commercially relevant recommendations. This role combines advanced analytics, client ownership, and coaching, and represents a key career step with progression into people leadership (Associate Manager, Team Leader) or deep individual contribution (Associate Consultant, Consulting Teams). Responsibilities
- Act as the trusted market expert in one or more categories or industry segments.
- Own client relationships and partner with Consulting Teams on briefings, analyses, and client presentations.
- Independently run briefings, challenge client hypotheses, and answer complex business questions using fact‑based analysis and the SCQA framework.
- Lead end‑to‑end storytelling: structure consultative narratives, quantify business opportunities (QBOs), and shape client category strategy.
- Proactively identify and document QBOs and sales leads in partnership with Consulting Teams and Account Directors.
- Mentor junior analysts through formal coaching and COE initiatives (e.g., Grow Together, Let’s Practice) and support Customer Success Academy progression.
- Leverage AI tools (Ask Arthur, Copilot) to accelerate analysis and improve insight quality, aligned with NIQ’s Fast to Adopt mindset.
- Drive a strong feedback culture through Presentation Quality Rubric (PQR) peer reviews and Touchpoint Net Promoter Score (t‑NPS) client feedback; share best practices across the COE.
- Contribute to team and NIQ priorities through strategic internal initiatives.
- Bachelor’s or Master’s degree in Business, Marketing, Economics, Statistics, or a related field.
- 4+ years’ experience in Retail, Market Research, or Consulting (or 3+ years working directly with NIQ / GfK data).
- Hands‑on experience with NIQ Discover, RMS, CPS (or equivalent GfK platforms) strongly preferred.
- Confidence using AI tools (Copilot, Ask Arthur, ChatGPT) to automate routine work and sharpen insights.
- Strong storytelling skills, grounded in “so what” thinking and the SCQA framework.
- Fluent English (C1 or above), written and verbal.
- Advanced Excel and PowerPoint skills.
- Strong analytical rigour and attention to detail.
- Excellent presentation, stakeholder, and client communication skills.
- Proven ability to manage priorities across multiple client workstreams.
- Comfortable working in multicultural, virtual teams.
- NIQ Silver Academy accreditation or equivalent certification is an asset.
Additional Information
Our Benefits- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)