Director, Delivery Management

We were born as an engineering company, and we’ve never stopped being one. For over 30 years, we’ve built complex products, platforms, and digital experiences for some of the world’s most demanding clients, with deep engineering expertise and a commitment to quality at the heart of everything we do. We’re now at the forefront of helping enterprises become truly AI-native, accelerating our own capabilities in agentic delivery and AI-first engineering, and bringing clients along that journey from strategy through solutions to measurable business value. For a delivery leader, we offer a global platform with real engineering depth, clients who bring serious problems worth solving, and a culture where technical credibility and human connection are equally valued. Poland is one of EPAM’s largest and most strategically important delivery locations, with 6,000 engineering and delivery professionals delivering across financial services, insurance, life sciences, retail, media, and technology for some of the world’s most recognized enterprises. This role sits at the core of Poland’s leadership team and is an active part of the broader CEE delivery organization. For the right person, this is a role with real scope: a delivery portfolio spanning hundreds of clients and thousands of projects, a platform to shape delivery at country level with the backing of CEE and global leadership, and access to EPAM’s global network of practices, centers of excellence, and world-class engineering talent across 60+ countries. Responsibilities Maintain a clear picture of delivery health across Poland's portfolio, identifying risks early and creating conditions for well-informed decisionsSet governance that serves the work: clear ownership, fast decisions, and outcomes that are visible and measurableCreate the conditions for consistently high delivery quality and client satisfaction across all engagement modelsEnsure delivery teams operate with a genuine understanding of the business context behind their engagements and the goals that matter to each clientStay close to key accounts directly, stepping in where your presence adds most value, whether in a senior client conversation, a difficult escalation, or a pivotal delivery momentDevelop a domain-informed layer of delivery leadership across Poland, connecting industry expertise with delivery execution to serve clients with depth and consistencyKeep Poland at the forefront of AI-native delivery: scale proven AI-first practices across the portfolio and continuously raise the bar on what AI-led engineering delivers for our clientsWork with account and engagement leadership to develop accounts toward higher-maturity engagement models where it creates genuine value for both the client and EPAMRepresent EPAM credibly in senior client-facing conversations and take ownership of strategic client visits, aligning around client needs and EPAM's capabilitiesSet the standard for client-centricity, empowering Delivery Managers to operate as true partners to their clientsCollaborate actively in presales and ensure smooth transitions from pursuit into deliveryWork closely with Sales, Account Management, and CEE Engagement leadership across the full engagement lifecycle, identifying delivery-led growth opportunitiesContribute to regional and global delivery leadership forums, influencing standards and sharing Poland's delivery expertiseLead, mentor, and develop a strong community of Delivery Managers and Program Managers across PolandInvest in career growth, active coaching, and a high-performance culture that balances client demands with team motivationContribute to hiring and talent strategy, attracting and integrating strong delivery talent Requirements 15+ years in IT delivery, engineering, or consulting environments5+ years in senior delivery leadership, managing portfolios, leading teams of managers, and working closely with P&LProven track record across large, complex, multi-stream engagements with global clients. Comfortable in a matrixed, multi-stakeholder environment. Makes an impact without needing to own everything. Earns trust through consistency, follow-through, and fronting delivery personally where it mattersExperience across multiple delivery models: T&M, managed capacity, managed services, fixed priceActive involvement in presales, solution shaping, and commercial negotiationPrior hands-on engineering background is essential. This role requires genuine technology credibilityStrong grasp of modern software engineering, cloud platforms, and AI-native delivery practices. Sees Poland's scale and EPAM's position at the forefront of AI-native delivery as a genuine opportunity. Motivated by the work itself, not the title. Leads hands-onA genuine advocate for AI-led ways of working who champions adoption and leads by example in an AI-first environmentFluent English (C1+) We offer We gather like-minded people:Top tech minds driving innovation in AI, cloud and digital platform modernizationSupportive team and agile, startup-like cultureHybrid by design mode and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation in the Employee Stock Purchase Plan with a 15% discountBenefits package (health insurance, multisport, shopping vouchers)Referral bonuses up to $2,000Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and moreCorporate, social and well-being eventsPlease, note:Benefits listed above are available to employees onlyWe are open for working with Contractors. Terms of B2B cooperation agreements are agreed individuallyWe will reach out to selected candidates exclusively EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.