Infor M3 Business Analyst Order to Cash

Role Overview

Infor M3 Business Analyst – Order to Cash (Krakow – 3 days/week onsite)

Key Responsibilities

• Analyse business processes, requirements, data and market trends to identify opportunities for improvement.
• Gather, analyse and document business and functional requirements, working closely with Domain and Service Owners.
• Define project scope by creating scoping documents and contribute to business case development and resource planning.
• Lead early business and functional design activities, including high‑level solution workshops and effort assessments (resources, timelines, budget and skills).
• Translate business needs into functional requirements and system solutions aligned with customer objectives and IT strategy.
• Support the design, implementation and integration of new solutions, including replacing local systems with global platforms and supporting the maintenance mode.
• Coordinate User Requirements Specifications (URS), solution testing and User Acceptance Testing (UAT).
• Act as the primary IT contact for external consultants, participate in Change Advisory Board (CAB) meetings, and ensure solutions meet GxP and regulatory requirements.

Skills & Experience

• Bachelor’s degree in Management, IT or Accounting.
• Five (5) or more years of professional experience with M3, across multiple functions and business processes with a strong focus on Pricing, Rebates, Discount and Commercial policies.
• Experience with ERP systems and planning software.
• Ability to analyse complex business processes and requirements to derive functional specifications.
• Project management / coordination capabilities.
• General understanding of IT infrastructure and applications.
• Mission‑oriented and passionate about the delivery of quality customer care.
• Fluency in English – speaking, reading and writing.

What We Offer

• Competitive compensation package with bonus structure and an extended benefit package.
• Hybrid work culture.
• Personalized career path and growth opportunities.
• Workplace that embraces diversity and inclusion.