Junior Customer Service Representative with German

Junior Customer Service Representative with German

Miejsce pracy: Gdańsk

Your responsibilities

• Order to Invoice process.
• Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail).
• Order Management.
• Managing and handling of all relevant backlog alerts.
• Managing and responding to all requested customer backlog changes.
• Close cooperation with other departments like Sales, Assets and Logistics.
• Driving On-Time-Delivery performance in line with customer and company goals.
• Generating customer satisfaction.
• Driving efficiency.

Our requirements

• German on min C1 level + English on B2 level (both spoken and written)
• Good knowledge of MS Office, Excel is a plus
• Customer Service, Order Management or Sales experience
• Accountability
• Communication and coordination skills
• Customer-oriented attitude
• Team player

What we offer

• Permanent contract with 3 months’ probation period.
• Interesting career development opportunities in a quickly growing environment.
• Premium Medical Care program + Dental Package.
• MyBenefit System (including MultiSport Card & vouchers).
• Dynamic environment with a friendly work atmosphere.
• Fully remote recruitment process.

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• flexible working time
• fruits
• integration events
• no dress code
• coffee / tea
• sharing the costs of tickets to the movies, theater

Arrow Electronics

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Arrow is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.