Global Organizational Management, Systems & Processes Specialist | f/m/d

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

This role is in a newly emerging area focusing on organizational management and HR processes within a global structure. It supports global HR structures using SAP SuccessFactors, standardization, and automation, requiring knowledge of systems, tools, organizational management principles, and a passion for working closely with technology.

How you will get the job done

• providing expert support and assuming operational responsibility for assigned service tasks within the area of Global Org Management, Systems & Processes, in line with guidance from the responsible global HR functions

• maintaining and further developing global organizational design standards and central organizational data as a service, including the set-up and ongoing maintenance of global organizational charts and related approval workflows

• supporting HR units in the execution of regulatory processes (e.g. ORCS, strategic risks) through data provision, documentation, coordination and standardized process support

• providing guidance and standardized templates/ documentation on international HR data protection topics in close collaboration with the responsible data protection and HR governance functions

• supporting the implementation of the global HR technology strategy and roadmap by gathering and specifying requirements, coordinating testing and rollouts, and contributing to stable day-to-day operations of HR IT solutions

• defining, documenting and continuously improving global HR processes and system requirements to drive process harmonization and operational efficiency

• contributing to and, where appropriate, coordinating (sub-)projects within the agreed service scope, focusing on implementation and operationalization of defined HR concepts and standards

Skills and experience you will need

• fluency in English

• university degree in Human Resources, Business Administration, or a related field

• 2+ years of experience in organizational and process management within a global operating company

• experience in project management, leading initiatives from conception to execution, ensuring alignment with organizational goals and continuous improvement of HR processes

• strong understanding of organizational structures, HR related IT-Systems, and processes in a global operating company

• excellent analytical skills with experience in SAP SuccessFactors and other relevant HR software

• proven ability to work effectively in a multicultural environment, adapting organizational strategies to meet diverse business needs while ensuring compliance with established guidelines

• technological aptitude, eagerness to learn new tools, ease in understanding systems and navigating tools

Nice to have

• knowledge of German

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!