IT Administrator

Operating system, Windows, macOS

Your responsibilities, The Information Technology (IT) Administrator is a member of the Diplomatic Technology Customer Engagement team. Administer IT systems ensuring confidentiality, integrity, and availability. This involves providing Tier 1 and Tier 2 technical support to customers through multiple channels, conducting system analysis and configuration management, and operating systems with a post-wide impact level. Collaborate with cross-functional teams to address complex technical issues. Assist in network security measures, conduct system audits for compliance, and educate users on information security best practices. Participation in Diplomatic Technology (DT) initiatives and fulfillment of other assigned duties round out the role, emphasizing a comprehensive approach to IT administration and support.

U.S. Mission Poland does not accept CVs. Please note that you need to fill out application on our recruitment website and attach required documents (at least diploma/education confirmation as required in the vacancy) to be considered for the position., , Education Requirements:, Option 1 & 2 - FSN-8 & FSN-7 - Bachelors degree in Computer Science, Information Systems, Electrical Engineering, Library and Data Science/Analytics, or Audio/Visual Communications and Technology is required., Option 3 - FSN-8 - High school or secondary school diploma., Please address this factor in your ERA application under Education., , Qualifications:, , Experience:, Option 1 - FSN-8 - A minimum of 2 years of experience in computer networking operations, network management or utilization of, computer systems., Option 2- FSN-7 - A minimum of 1 year of experience in computer networking operations, network management or utilization of, computer systems., Option 3 - FSN-8 - A minimum of 5 years of experience in computer networking operations, network management or utilization of, computer systems., , Please address this factor in your ERA application under Major Duties and Responsibilities., , Language:, English - Level 3 - Good working knowledge; speaking, reading & writing, Polish - Level 4 - Fluent; speaking/reading/writing, may include the ability to translate, , Please address this language requirement in your ERA application., , , Skills And Abilities:, Proficiency in office productivity suites such as Microsoft 365, Google Workspace, and OpenOffice. Possesses strong problem-solving and communication skills that facilitate working with people of different cultural background, language, technical knowledge, and seniority. Possess strong communication and presentation skills and understand how to tailor information to the audience., , Please address this factor in your ERA application under Major Duties and Responsibilities.

Benefits, private medical care, extra leave