Appointment Setter

We are seeking a proactive, high-energy Appointment Setter with experience in the real estate industry to manage lead outreach, qualify prospects, and book appointments for our team.

This role includes cold calling and follow-ups to generate and secure appointments. It is not a sales or closing position ; success in this role comes from persistence, professionalism, and strong communication, not closing deals.

The ideal candidate is fluent in English and Spanish, confident on the phone, highly self-motivated, and able to work independently in a fast-paced remote environment.

Key Responsibilities

• Conduct outbound cold calls to prospective leads to introduce services and book appointments.
• Handle inbound and outbound inquiries via phone, email, and WhatsApp (English and Spanish).
• Qualify leads based on predefined criteria and determine next steps.
• Schedule, confirm, and reschedule appointments for agents and consultants.
• Follow up persistently with leads to reduce no-shows and re-engage inactive prospects.
• Maintain accurate and detailed CRM records (lead status, notes, call outcomes, appointments).
• Send appointment confirmations, property information, and follow-up messages.
• Coordinate closely with agents to ensure a smooth handoff once appointments are set.
• Perform light administrative tasks related to lead management and scheduling.

Requirements

• Fluency in English and Spanish (spoken and written).
• Previous experience in appointment setting, cold calling, lead qualification, or real‑estate support.
• High energy, confident phone presence , and comfort with outbound calling.
• Strong self-motivation and ability to stay productive without constant supervision.
• Excellent organizational skills and attention to detail.
• Experience using CRMs (Zoho, HubSpot, Salesforce) and productivity tools (Google Workspace, Slack, etc.).
• Reliable internet connection and a quiet, professional workspace.

Preferred Qualifications

• Experience in U.S. or international real estate markets.
• Background in high-volume outbound calling or appointment-setting roles.
• Familiarity with WhatsApp as a primary client communication tool.
• Basic understanding of social media platforms used for business.
• Fully remote, work-from-home role.
• Clear scope focused on appointment setting, not closing .
• Opportunity to work with a structured, process-driven team.

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