IT Support Specialist (f/m/x)

IT Support Specialist (f/m/x)

Miejsce pracy: Lubień Kujawski

Technologies we use

Expected

• Active Directory
• Windows Server
• Microsoft Excel

Optional

• Cisco
• ITIL

About the project

We are looking for an IT Support Specialist to join our customer in Lubień Kujawski. In this role, you will be responsible for maintaining workstations and mobile devices, resolving technical issues, and ensuring smooth IT operations. You will work in the office environment, collaborating closely with users to provide effective support and solutions. If you are passionate about technology and helping others, this opportunity may be the right fit for you.

Your responsibilities

• Resolving technical issues reported by users related to software, hardware, and networks for desktops, laptops, and servers
• Preparing computer equipment and managing inventory of IT assets
• Ensuring that service level agreements are met and that incident and request tickets are updated in the client's ticketing system
• Coordinating deliveries and orders for the client's office
• Maintaining office infrastructure, including conference rooms, printers, and server rooms
• Conducting IT onboarding processes for new employees

Our requirements

• Minimum 2 years of experience in IT support or related roles
• Strong knowledge of Active Directory and Microsoft Windows
• Good understanding of computer hardware structure and basic configuration elements
• Experience in configuring MS Outlook, Teams, and the functionalities of MS Word and MS Excel
• Knowledge of configuring and maintaining LAN/WAN and Wi-Fi networks
• Excellent interpersonal skills, including communicativeness and openness
• Advanced level of Polish and English

Optional

• Familiarity with Cisco technologies
• Knowledge of ITIL practices

What we offer

• Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
• Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
• We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
• Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
• Comfortable workplace – class A offices or remote work
• Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
• PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
• Investment in your growth – meetups, webinars, training platform and technology blog – you choose
• Fantastic atmosphere created by all Sii Power People

Recruitment stages

• Send your CV
• Talk to us about your expectations
• Learn more about our projects and choose the best
• Start your adventure with Sii!

Sii Sp. z o.o.

Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.

Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.