Insurance Operations Trainee

Start your insurance career! Explore the London Market with structured training and daily support.

About Our Client

We are recruiting for Acrisure , a global fintech and insurance solutions company expanding its presence in Poland through a new operational hub in Gdańsk's Olivia Centre . The hub supports international operations across Finance & Accounting, FP&A, Compliance, IT, Cybersecurity and HR. This role will support Acrisure Re, an Agency Partner of Acrisure LLC, working within insurance and reinsurance operations for the London Market. Globally, Acrisure operates across 19 countries, employs around 20,000 people and generates approximately $5 billion in annual revenue. As one of the world's 10 largest insurance brokers, the group continues to pursue ambitious growth plans, with a collaborative, entrepreneurial culture centred on ownership, innovation and delivering value to clients.

Job Description

• Enter and check contracts, process transactions and prepare invoices for London business.
• Learn bureau and non-bureau processes, including insurer payments.
• Track contract and transaction progress against internal and external deadlines.
• Check contract documents and data to support accurate market closing.
• Handle routine internal queries and escalate complex matters.
• Support FDO and Velonetic submissions and queries under supervision.
• Assist with written and paid bordereaux for delegated authority business.
• Check, record and process insurance premiums.
• Match and allocate payments, flagging items requiring review.
• Prepare and check data for statistical reporting.
• Learn how accurate data supports profit commission calculations.

The Successful Applicant

• Interest in insurance, financial services, operations, data or business administration.
• No insurance experience required; office, customer service or data entry experience is a plus.
• Willingness to learn London Market processes, systems and terminology.
• Basic Microsoft Outlook, Word and Excel skills.
• Confidence working with numbers, data and detailed information.
• Clear communication and confidence to ask questions.
• Accuracy, organisation and a careful approach to following procedures.
• Ability to recognise when a task needs checking or escalation.
• Willingness to learn varied tasks, take feedback and own your development.
• Ability to manage priorities with support and stay calm under deadlines.
• A collaborative approach, keeping colleagues informed.
• Curiosity about how processes work and why they matter.
• Awareness of how timely, accurate work supports clients and colleagues.

What's on Offer

• Private healthcare package with Luxmed
• Life insurance with Unum
• MyBenefit cafeteria platform
• Hybrid work model - 3 times per week from the office in Gdańsk (after completing 3m probation period working 4 times per week from the office)
• Relocation support for selected roles - we'll help make your move to Gdańsk easy with financial relocation assistance tailored to you or your family
• Competitive compensation that reflects your impact
• Real career growth and learning opportunities within a global organization