Global Security Operations Analyst - Level 2

Operating system, Windows

Your responsibilities, You will ensure that Health, Safety, and Quality are at the core of all activities carried out within the workplace, You will work in a 24/7 Security Operations environment, including participation in on‑call rotations, You will act as an escalation point for Level 1 SOC Analysts, providing guidance and technical expertise during incident triage and response, You will conduct advanced threat analysis and forensic investigations to determine root cause, scope, and business impact of security incidents, You will lead containment, eradication, and remediation efforts for high‑severity incidents, coordinating with internal teams and external vendors, You will operate, configure, and optimise SOC technologies, including SIEM, SOAR, EDR/XDR, IDS/IPS, Secure Web Gateway (SWG), Secure Email Gateway (SEG), and threat intelligence platforms, You will develop, maintain, and enhance advanced detection rules, correlation logic, and automated response workflows to improve SOC efficiency and effectiveness, You will contribute to the creation, maintenance, and continuous improvement of SOC documentation, including playbooks, runbooks, SOPs, and incident response procedures, You will ensure adherence to Digital General Controls, J‑SOX audit requirements, and relevant security and privacy regulations and frameworks, including GDPR and LGPD, You will participate in global cybersecurity projects and initiatives, collaborating with security teams across different regions, You will provide mentoring, coaching, and training to Level 1 analysts to support skill development and overall SOC maturity, You will liaise with external service providers and vendors to support tooling, maintenance, and specialist security services when required

You have experience in Security Operations, Incident Response, or Cybersecurity monitoring, You can analyse and respond to security incidents, protecting critical systems and data, You are comfortable working with security tools such as monitoring, detection, and response platforms, You can investigate security events, identify root causes, and suggest improvements, You understand endpoint, network, and cloud security fundamentals, You are able to work with security data, recognise patterns, and assess risk, You follow security best practices and frameworks and support compliance requirements, You work well with others, communicate clearly, and take ownership of your work, You are able to work under pressure and manage competing priorities, You are motivated to learn and develop your skills in a constantly evolving threat landscape, You communicate confidently and clearly in English

What we offer, Employment contract from the first day of employment (full-time), Base salary + quarterly bonus, Flexible working hours 7:00-9:00, After the implementation period, the possibility of hybrid work, Work from the following location: Sandomierz, Warszawa, Kraków, Skierniewice, Bydgoszcz, Szczecin, Ostrołęka, Białystok, Daily contact with English-speaking customers, Training package tailored to the scope of duties and individual competencies, Working in an international environment

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, retirement pension plan, preferential loans, coffee / tea, parking space for employees, holiday funds, employee referral program, charity initiatives, family picnics

Our team:, Pilkington Polska Sp. z o.o. manufactures glass using the float process, which is the most advanced technology available worldwide, patented by Sir Alastair Pilkington., We are currently looking for person to join our Global Security Operations Centre (SOC) at Pilkington Polska in Sandomierz. The Global SOC Analyst - Level 2 serves as a key escalation point within the Security Operations Centre, providing advanced analysis and response to complex cyber threats. This role involves leading incident investigations, improving detection capabilities and mentoring Level 1 analysts. You will work closely with senior cybersecurity teams to ensure rapid containment and remediation of security incidents, while contributing to the continuous improvement of SOC processes and technologies.

Pilkington, Established in 1918, NSG Group, which comprises Pilkington Polska Sp. z o. o., is one of the world’s largest manufacturers of glass and glass products for the architectural and the automotive industry. We are the leader of innovative and highly-effective solutions for global markets, delivering those in line with our social responsibility and sustainability policies., If you wish to be a part of the international team and proudly deliver the Group’s strategy, building safe and friendly work environment – our offer is tailored for you!

This is how we work,