Data Center Technician (DCT) (Warsaw, 30% remote) - FRONTEX

Data Center Technician (DCT) (Warsaw, 30% remote) – FRONTEX

Profile: Data Center Technician (DCT) (Monitoring & Reporting & Maintenance).

Securiy Clearance: Is required (security screening procedure must be initiated within first 45 days of assignment) - CONFIDENTIAL UE/EU CONFIDENTIAL.

Place of performance: Frontex Headquarters in Warsaw. 70% remote + 30% on-site.

Travel: Occasionally (8.000€ x4years).

Minimum required scoring for interview (%): 50%.

Duration of the mission: 54 months.

Award criteria: 50% Price / 50% Quality.

Minimum level of education: Level 6.

Minimum English language skills (CEFR): B2.

Minimum IT relevant professional experience (years): 3 years.

Minimum experience at similar position (years) : 2 years in relevant IT roles.

Rate: Flexible. The rate offered depends on the candidate’s level, in accordance with the European public grading system. Further details are available upon discussion.

• NWH: 220days x4 years.
• EWH: 30days x4 years.

Knowledge and skills

Knowledge:

• Hands-on experience with server and network device installation.
• Understanding of rack layouts, PDUs, cabling standards, and labelling.
• Basic networking knowledge (LAN, patching, switches).
• Familiarity with asset management and inventory systems.
• Ability to follow change management and data center procedures.
• Basic troubleshooting of hardware components.
• Strong documentation and reporting skills.
• Proficiency in "Rack & Stack" procedures.
• Strong attention to detail and organizational skills.
• Team-oriented with the ability to work independently.

Specific requirements:

• Manual Handling proficiency (lifting up Data Center & IT heavy equipment).
• Ability to work in a data center environment (noise, cold, confined spaces).
• Ability to work between different Frontex's sites in Poland and abroad DRS locations.
• Driving license cat. B.

Typical tasks and responsibilities

• Comissioning & Decomissioning with Installation duties: Physically installing Data Center components, servers, network switches; performing initial power-on tests.
• Own the ongoing verification and upkeep of DC cabling: correct routing through designated pathways, secure mounting/fastening, and accurate end-to-end labelling for power and network runs.
• Stores & Logistics: Maintaining a tidy DC store, accepting deliveries, and ensuring all the equipment is ready for further processing after arrival and owning the whole hardware lifecycle process including comissioning and decomissioning.
• Audit & Reporting: Performing regular inventory audits; updating asset registers and providing detailed reporting on capacity and hardware health when needed.
• Hardware Maintenance: Replacing faulty components and managing the RMA (Return Merchandise Authorization) process in cooperation with DC Contract Manager.
• Capacity planning: Planning rack layouts and overseeing third-party contractors when requested.
• Documentation: Actively maintaining maintenance management system and preparation of notifications for planned maintenance windows.
• To prepare and perform changes to the Data Centre and IT core infrastructure.