IT Support

Operating system, Windows

Your responsibilities, Providing day-to-day IT support to employees, including troubleshooting hardware, software, network and business application issues, Installing, configuring and maintaining endpoint devices and software, including security patches and updates, Managing endpoint equipment and inventory throughout its lifecycle, including procurement and disposal, Ensuring endpoint devices comply with the Bank’s IT security policies and supporting the implementation of appropriate security measures, Cooperating with the Head Office IT team and external vendors in resolving technical issues and maintaining endpoint security, Supporting data extraction, report generation and technical submission processes, Maintaining records of reported IT issues, endpoint configurations and equipment inventory, Supporting backup arrangements and participating in business continuity and disaster recovery tests, Maintaining up-to-date IT operating procedures and preparing relevant reports for management, Supporting employees in the proper and secure use of endpoint devices

Bachelor’s degree in Computer Science, Information Technology or a related field, Understanding of IT environments within the banking sector, Previous experience in endpoint support or a similar IT support role, Familiarity with endpoint security principles and data protection regulations, Strong problem-solving and communication skills

What we offer, Full-time employment under a Polish labor contract, Competitive salary, Employee benefits, Professional development opportunities, Work in an international financial institution with a collaborative team environment, 100% on-site work with strong team collaboration, Modern and comfortable office workspace, Flexible working hours, Work-life balance, Long-term stability and opportunity for growth

Benefits, private medical care, Lunch card

KEB Hana Bank (D) AG SA Oddział w Polsce, KEB Hana Bank (D) AG Poland Branch is a subsidiary of KEB Hana Bank (D) AG and belongs to the KEB Hana Financial Group - one of the leading financial institutions in Korea and across Asia. With a truly global footprint, Hana Financial Group operates a dynamic network of 204 branches and offices in 26 countries, offering full-service financial solutions to clients worldwide., The Poland Branch supports corporate banking activities in the Polish market and cooperates closely with headquarters and regional teams in connection with day-to-day banking operations.