Change Manager

You will join the Organizational Change Management workstream on a global implementation of a cloud learning platform (LMS/LXP) for a large international industrial company. You will work directly with the OCM Lead, who owns the strategy and senior stakeholder relationships, and take on the day-to-day delivery and coordination of OCM activities across the project lifecycle, from discovery through go-live and Hypercare. Key Responsibilities: Support the Change Impact Assessment: prepare interview and workshop materials, take notes, and keep the CIA workbook and persona inventory up to date. Maintain the stakeholder map and track nominations, contacts and follow-ups. Coordinate the multi-language communication plan: draft and schedule messages, manage translation of OCM and training materials, and track client-side linguistic validation against agreed deadlines. Prepare readiness assessments and pulse surveys, consolidate results and build RAG dashboards for status reporting. Support the Change Champion Network with onboarding materials, meeting logistics, regular updates and tracking of engagement. Maintain the Q&A bank, talking points and FAQ materials for managers. Contribute to the role-based Training Needs Analysis and help build persona-based learning paths and process-oriented training materials that complement the vendor's standard content. Support the Super-User programme, Train-the-Trainer sessions and admin training materials (scheduling, materials, participant tracking). Prepare Hypercare communications and help define adoption KPIs and the handover to BAU. Keep the OCM tracker, RAID items and action logs current, and coordinate with other workstreams (configuration, data, testing) on dependencies and timelines. Required Skills and Experience : 2–3 years of experience in change management, internal communications, L&D or a similar role on a project. Experience on at least one SaaS or system implementation, ideally in HR or learning (LMS/LXP such as Cornerstone, SuccessFactors Learning or Workday Learning). Experience preparing training or e-learning materials, workshop content or communications for a large, distributed audience. Strong organization and follow-through: you keep trackers, deadlines and many parallel threads under control. Very good Excel and PowerPoint skills; experience with survey tools (e.g. MS Forms) is a plus. Clear, concise writing in English and comfort presenting to small groups. Basic familiarity with change frameworks (e.g. ADKAR/Prosci) and with how project teams work (RACI, RAID, workstreams). Fluent English, written and spoken.What do we offer? Workplace: Primarily remote, Workload: Full-time / Part-time / availability of approx. 160 hours Type of Contract: B2B Benefits package (private health insurance, sports card, group insurance). Access to an extensive training library covering both soft and technical skills. Team-building events, contests, and challenges. Who we are – in a nutshell: Industry: We operate in the IT sector. Clients: We support international companies in regulated industries (banking, finance, insurance, pharmaceuticals). Services: We provide comprehensive quality control and implement modern HR platforms for employee management.