Customer Order Management Analyst with Spanish (m/f)

Customer Order Management Analyst with Spanish (m/f)

Łódź, Poland (hybrid setting)

This position holds responsibility for order management related activities for Consumer Iberia market as well as for overall high-quality service delivery to both internal and external customers

MAIN RESPONSIBILITIES

• Executing order management related activities – EDI and manual order processing, discrepancy resolution, involvement in delivery arrangements where required  
• Managing samples, returns
• Reviewing and validating PODs (proof of delivery)
• Supporting new customer creation and modification process
• Preparing regular and ad-hoc reports
• Establishing and maintaining relationships with key business stakeholders: Sales, Finance, Master Data, Supply Chain, Distribution teams
• Managing customer and business partners queries
• Implementing improvements to existing processes to increase efficiency of daily operations

CANDIDATE PROFILE

• Fluent Spanish and English required
• Fluent Portuguese highly desirable
• Experience and understanding of Customer Service/ Supply Chain/ Distribution areas; Spanish market familiarity will be an advantage  
• Analytical skills – fluency with data, systems, reports 
• SAP, MS Office (Excel); PowerBI/ VB language will be of extra asset
• Good communication skills, proactivity, solution-orientation

Compensation: starting from PLN 77,850 per year STARTING SALARY

Final salary will be determined as part of any final offer and will consider factors such as skills, education, role-specific experience, and internal equity among current employees.

Eligible roles may also participate in one of McCormick’s Bonus Plans. In addition to a competitive compensation package, McCormick employees are eligible for our comprehensive Total Rewards programs, which include, but are not limited to:

• • access to the learning platform and rich package of internal trainings 
  • company paid healthcare (Medicover) 
  • annual bonus  
  • life insurance (UNUM) 
  • holiday funds (Zakładowy Fundusz Świadczeń Socjalnych) 
  • pension plan 
  • co-financing for sport activities (Multisport Card) 
  • Medicover Sport
  • employee referral program 
  • employee assistance program (psychological help, mindfulness) 
  • benefit Platform with variety of benefit options to select 
  • favorable prices for our products in the employee shop 
  • PPK
  • chill-out zone 

McCormick ensures compensation is determined in line with the principle of equal pay for work of equal value, regardless of gender.

First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity.​

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McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates. ​

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.