Learning Consultant - Workday Success Plans

About the Role

The Workday Success Plans Team provides post Go‑Live support to customers, delivering programs ranging from feature demonstrations to full feature deployments. This role acts as a trusted Workday advisor, assisting customers with how‑to questions, troubleshooting configuration, and providing feature demonstrations and guidance to accelerate adoption.

Primary Responsibilities

• Conduct research to ensure understanding of customer questions and related Workday concepts.
• Deliver small‑scope consulting in response to customer requests; provide configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshoot product configuration to resolve or provide optimal configuration that meets business requirements.
• Communicate responses and value clearly and effectively to customers.
• Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Provide one‑on‑one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Maintain product expertise and Workday Certifications, and stay familiar with the Workday roadmap.
• Keep up to date with industry practices and engage customers on those topics.
• Help drive the creation of new programs to drive customer feature adoption.
• Deliver additional advisory services, including:
  • Office Hours – appointment‑based consulting engagements providing guidance and product expertise.
  • Configuration and business requirements reviews with detailed deliverables highlighting optimization opportunities.
  • One‑on‑one customer configuration designs.
  • Deployments, including full deployment of Workday features.
• Travel up to 20% as required.

Qualifications

• 3+ years of IT implementation experience.
• 3+ years of experience with learning systems (PeopleSoft, SAP, Oracle, JD Edwards, etc.).
• 2+ years of software consulting experience.

Additional Qualifications

• Workday Certification or ability to certify in at least one of the following: Learning, Recruiting, Talent.
• Ability to gain a thorough understanding of Workday concepts as new features are released.
• Ability to distill complex concepts into understandable presentations for customers.
• Ability to multitask and work on multiple engagements simultaneously.
• Strong critical‑thinking skills to analyze complex, technical process issues and influence decision‑making.
• Excellent verbal and written communication skills.
• Bachelor’s degree or relevant work experience required; advanced degree preferred.
• Additional languages (French, German, Italian, Spanish) are a plus.

Compensation & Location

Primary Location: PolandBase Pay Range: zł166,500 PLN – zł249,700 PLN

Accommodation and EEO Statement

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Pursuant to applicable Fair Chance law, we will consider qualified applicants with arrest and conviction records.

Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and other eligible candidates during the application process.