Salesforce Marketing Cloud (SFMC) Support Specialist

Expected, CloudPages, AMPscript, SSJS, HTML, CSS, JavaScript, SQL

Operating system, Windows

About the project, Are you ready to ensure operational excellence in a global digital communications platform? We’re looking for a Salesforce Marketing Cloud (SFMC) Support Specialist to provide hands-on system support, troubleshooting, and enablement for business users across multiple markets., , Sounds like your kind of challenge?

This is how we work, at the client's site, agile

Your responsibilities, Provide day-to-day operational support for SFMC across multiple geographies., Triage, investigate, and resolve technical incidents and service requests., Perform SFMC administration tasks, including managing access and generating reports., Support campaign owners with best practices on campaign configuration and troubleshooting delivery issues using SQL and tracking analysis., Maintain platform stability with KTLO activities, such as SSL certificate maintenance., Engage with Salesforce vendor teams to align on service improvements., Join a 24/7 on-call rota to provide out-of-hours support when required., Note: Detailed project information will be shared during the recruitment process.

Proven experience supporting Salesforce Marketing Cloud in a production environment., Strong SQL skills for reporting, delivery investigations, and troubleshooting., Solid knowledge of email/SMS delivery flows and diagnostics., Hands-on experience with CloudPages, AMPscript, SSJS, HTML/CSS/JavaScript for campaign customizations., Excellent communication and ticket management discipline in high-pressure environments., Ability to work effectively with global stakeholders and drive quick issue resolution.

What we offer, Flexible cooperation model – choose the form that suits you best, Hybrid work setup – 6x/month from the office in Kraków - remote days available depending on the client’s arrangements, Collaborative team culture – work alongside experienced professionals eager to share knowledge, Continuous development – access to training platforms and growth opportunities, Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more, High quality equipment – laptop and essential software provided

This is how we work on a project, Continuous Deployment, Continuous Integration, issue tracking tools, testing environments

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Mindbox Sp. z o.o., At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe., Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.