Senior Site Reliability / Automation Engineer (AIOps)

Job ID: 4150

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

We are looking for a Senior IT infrastructure and support engineer to join our team. In this role you will be responsible for our backend infrastructure both at the server and application level. You will actively work with AI automation tools and be responsible for handling our Data Pipelines. You will be ensuring a secure, stable and robust IT application landscape.

Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team  

Meet the IT Asset Lifecycle Tools team. We add value by providing applications and tools in the area of IT Asset Management with focus on Software Asset Management, such as software lifecycle and software license management. As a Senior IT Infrastructure Specialist, you’ll play a valuable role in developing, maintaining and operating the tools used by all in Nordea.

What you’ll be doing:

• End-to-end responsibility for infrastructure used by team members
• Ensure reliability, performance and security of the systems and services
• Monitor performance and proactively address any issues
• Collaborate with cross-functional teams to implement and maintain required solutions
• Ensure adherence to all organizational standard
• High focus on automation and integration
• Collaborate with our vendors, other teams and users by practising your soft skills
• Assist in design and implementation of complex enterprise level set-up of selected tools 
• Contribute to Nordea’s Cloud and AI Journey by implement the solutions when it makes sense 

This role is in Gdynia/Gdansk in Poland. We follow hybrid model of working. You’ll join a highly skilled and motivated team that have focus on delivering quality and provide professional service.  

Who you are

This is the right role for you if you like working with IT infrastructure solutions and are keen to learn and develop in your role. Your curiosity of AI and automation principles and knowledge to implement the same to enable efficiency, fault-tolerance and robustness of our solution. You also strive in a collaborative environment and cooperation between teams members is an attitude you admire.

Your background and skills include:

• Good driving skills and ability to work independently
• Ability to manoeuvre complex technical landscapes and organisations
• Relevant experience or education in IT, computer science, engineering or similar
• Strong Linux administration skills (e.g. RHEL/CentOS) and understanding of system performance
• Automation using Ansible, Python or Bash scripting
• Experience building and maintaining automated data pipelines and workflows
• Understanding of observability and monitoring, e.g. Grafana (and related alerting concepts)
• Ability to work with infrastructure and platform automation across complex environments
• Practical knowledge of containers and container platforms (e.g. Docker, Kubernetes)
• Familiarity with CI/CD and version control practices (e.g. Git-based workflows)
• Ability to troubleshoot, analyze and improve reliability of automated systems and pipelines
• Good communication skills in English and ability to collaborate across technical teams
• At least 4 years of relevant work experience and willigness to learn new together with the team

It would be ideal if you also:

• Develop and operate observability dashboards and alerting (Grafana/InfluxDB) and drive proactive capacity planning
• Build and maintain automation for infrastructure/middleware provisioning and service deployments (Ansible/AWX/Jenkins)

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.  

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility. 

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!