IT Process Excellence Lead: Global ITSM & Automation

Galderma Services Poland sp. z o.o. in Krakow is looking for an IT Process Excellence Specialist to oversee IT Service Management processes and ensure alignment with ITIL best practices. You will drive continuous improvement initiatives and engage with stakeholders across IT functions.

The ideal candidate will have proven experience in ITSM roles, strong analytical skills, and a relevant degree. A competitive compensation package and hybrid work culture are offered.