First Line Analyst

Responsibilities:

• Use and improve your language skills by daily work in English
• Communicate with an international customer via telephone and e-mail
• Have daily chats in English
• Learn a lot and develop your professional profile
• Gain some IT knowledge
• Participate in trainings and talent programs
• Have a stable workplace with flexible scheduling
• Work in safe and friendly atmosphere, where people matter

Requirements:

• You speak English fluently (B2/C1)
• You know how to ask the right questions to reach the core
• You have outstanding communication skills and costumer focused mind-set
• You have MS Office skills
• You have first experience in IT customer service
• You have experience on the first line of technical support

Offer:

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant
• Employee referral program