IAM Operations Trainee: Customer Experience

ING Group in Katowice, Poland is looking for a Customer Care Specialist to enhance customer experiences in Identity and Access Management. This role involves managing customer relations, overseeing a knowledge base, and analyzing incident management issues. Ideal candidates should have experience in incident management, an analytical mindset, and excellent customer relation skills. The position will be instrumental in designing customer journeys, optimizing processes, and ensuring compliance with high standards of service. #J-18808-Ljbffr