Exercise Configuration and Change Management Support for...

If you are the person who notices the CMDB record nobody updated, this role is built around that instinct.

You will own configuration and change management for a NATO CIS support unit in Bydgoszcz — the baselines, the CI relationships, the change lifecycle and the licence records that keep an exercise from failing for a paperwork reason.

What you will be doing

• Updating and maintaining CMDB records so data quality, consistency and traceability hold across systems
• Handling change and incident tickets in ITSM, JIRA or the equivalent, and following them through to closure
• Applying the core principles day to day: baselines, CI relationships, change lifecycle, approvals

• Maintaining licence records — tracking usage and catching the missing, expired or unused ones
• Producing documentation, tickets and reports that someone else can follow, including for audit
• Coordinating between technical staff, stakeholders and management to keep activities moving

What you will need

• Hands-on experience in configuration management, change management, asset management or a similar IT coordination role
• Practical work in CMDB and ticketing tools, with a real feel for data quality rather than box-ticking
• Working knowledge of licensing models in practice — VMware, Microsoft, Linux — per user, per device, subscription

• Familiarity with CIS environments and a basic understanding of networks, servers and end-user systems
• Familiarity with ITIL practices
• English to C1 or strong B2 (STANAG 6001 Level 3)

Worth knowing before you apply

• Fully on-site in Bydgoszcz, with no travel outside Poland
• This is accuracy work. Follow-up and documentation are the job, not the overhead around it.

Practical detail

• Contract engagement, base period 1 October to 31 December 2026, with options for 2027 and 2028
• An active security clearance is required for this role

Your CV may not be up to date — that is not a problem, send me whatever you have and I will come back to you either way.