Jira & Confluence Administrator

Jira & Confluence Administrator

Miejsce pracy: Warszawa

Technologies we use

Expected

• Atlassian
• Confluence
• Crowd
• Jira Service Management
• Python
• VMs
• Jira

Optional

• Python
• Linux

Operating system

• Linux

About the project

Empower collaboration — elevate team productivity with expert Atlassian support!

Warszawa-based opportunity with hybrid work model (up to 2 days remote per week).

As a Jira & Confluence Administrator, you will be working for our client, a leader in optimizing enterprise collaboration platforms. You will play a pivotal role in supporting large organizations to maintain and enhance their Atlassian environments, driving operational excellence and innovative workflows. This is a fantastic opportunity to deepen your technical expertise while contributing to impactful projects.

Your responsibilities

• Troubleshoot and resolve issues within Jira Data Centre and Confluence Data Centre environments.
• Administer Atlassian tools (Confluence, Jira, Crowd) for large-scale instances with more than 5,000 users.
• Support Jira Service Management and implement plugins to improve system capabilities.
• Manage on-premise Atlassian architecture, including restarting instances and handling virtual machines.
• Create comprehensive documentation and user guides for technical processes.
• Provide exceptional customer support and communicate effectively in English.
• Collaborate with teams to optimize IT support workflows and ensure platform stability.

Our requirements

• 3+ years of experience in IT support or Atlassian administration.
• Proven expertise with Jira and Confluence Data Centre (at least 2 years).
• Hands-on experience managing large Atlassian instances.
• Knowledge of Atlassian plugins and integrations.
• Strong documentation skills and a customer-oriented mindset.
• Fluent English (excellent communication skills).

Optional

• Basic scripting or automation skills using Python or Linux are a plus.
• Experience with Atlassian on-premise architecture (VM management, instance restarts).
• Additional certifications related to Atlassian products.

This is how we organize our work

This is how we work

• at the client's site
• agile
• scrum

This is how we work on a project

• Continuous Deployment
• Continuous Integration

What we offer

• Stable and long-term cooperation with very good conditions
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours

Benefits

• sharing the costs of sports activities
• private medical care
• flexible working time
• fruits
• integration events
• corporate gym
• saving & investment scheme
• no dress code
• coffee / tea
• drinks
• christmas gifts
• birthday celebration
• sharing the costs of a streaming platform subscription
• access to +100 projects
• access to Pluralsight

Recruitment stages

• online interview
• online interview

#GETREADY to meet with us!

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

ITDS’s Whistleblower Procedure

You can report violations in accordance with ITDS’s Whistleblower Procedure available here:

ITDS Polska Sp. z o.o.

ITDS supports financial service providers to take the next steps.

We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.

We see where banks, insurers, payment companies, or fintech can go and how they can get there.

That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.

ITDS in Poland - Pure player in new Technologies & Financial Industry

+300 IT implementation professionals

+20 clients in the Banking, Insurance, Payment & Fintech Industry

ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.

Informujemy, że administratorem danych jest ITDS z siedzibą w Warszawie, ul. Złota 59 (dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie. Odbiorcą danych jest serwis Hello HR oraz inne podmioty, którym powierzyliśmy przetwarzanie danych w związku z rekrutacją.
Naruszenia można zgłaszać zgodnie z Procedurą zgłaszania nieprawidłowości ITDS dostępną tutaj: