Customer Success Management Analyst with Greek (SAS)

Customer Success Management Analyst

with Greek (SAS)

Customer Success Management Analyst with Greek (SAS)

Join our Microsoft Cloud sales team and help businesses move to the cloud! You’ll connect with new customers, show them the value of Microsoft solutions, and help them find the right fit for their goals.

THE WORK:

• Build relationships with key business and technical stakeholders.
• Present Microsoft Cloud solutions tailored to client needs.
• Support clients with demos, leveraging Microsoft existing programs.
• Provide technical guidance to accelerate the sales cycle.
• Identify upselling and cross-selling opportunities.
• Understand client business needs and recommend suitable solutions.
• Stay up to date with Microsoft technologies and market trends.
• Collaborate with internal sales and account teams.
• Participate in trainings and continuously develop your skills.
• Contribute to achieving and exceeding sales targets.
• Assess customer needs and propose best-fit Microsoft solutions.
• Provide technical guidance to accelerate the sales cycle.
• Collaborate with Scale Seller (CLM) and Deal Acceleration Specialist (DAS).
• Focus on opportunity velocity across the sales cycle.

REQUIRED QUALIFICATIONS:

• Minimum 1 year of experience in inside sales, customer success, sales support, or a related commercial role.
• Experience engaging with business and technical stakeholders during customer conversations.
• Experience in supporting sales opportunities, including identifying and driving upselling or and cross-selling activities.
• Experience in presenting technology solutions to customers in a clear and engaging manner.
• Experience in maintaining or updating sales pipeline data ensuring accuracy and consistency..
• Full professional proficiency in Greek and English language at a minimum C1 level in both.

PREFERRED QUALIFICATIONS

• Experience working with Microsoft Cloud solutions.
• Experience providing solution demonstrations or technical overviews.
• Microsoft certifications.
• Experience collaborating with internal sales or account teams.
• Experience participating in pipeline or deal review meetings.

WHAT’S IN IT FOR YOU?

• Hybrid work: 3 days office/2 days home, the office is located in Warsaw city center.
• Work on projects for international clients, expanding your design skill set. Gain insights and feedback from a diverse team.
• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Engage in creative projects that foster your development. Access continuous learning through workshops and skill-building initiatives

What we can offer

• Inclusion&Diversity in practice in truly multinational enviroment
• Eco-friendly offices
• Cooperation with globally recognized Clients and access to the latest technology solutions
• Online and classroom trainings to master your skills
• Onboarding program and dedicated Buddy
• Unique community with sport, volunteering activites and outings
• Access to MyBenefit platrofm
• Multisport and lunch card
• Private medical care and life insurance
• Referral program with bonuses for referring new employees
• Modern office in the city center of Warsaw
• Chill room, game room, library and coffee-breaks at terrace

ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button

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