Customer Service Specialist (Swiss - German Speaker)

Start: 2nd February 

 Tasks: 

• Customer service (pre/after sales) for incoming calls 

• Handling inquiries via contact form, email, chat, and Facebook 

• Processing warranty claims • Resolving minor technical issues

 • Product comparisons, special offers, and product advice

 • Working with documentation and data management 

• Ensuring high-quality customer service and a positive brand image

Requirements:

 • Fluent Swiss (written and spoken, at least C1 level) 

• English skills at B2 level for communication within the team and during training 

• Excellent computer skills and proficiency in MS Office

 • Strong communication and organizational skills 

• Friendly and professional demeanor towards customers 

Benefits:

• Fully paid training program in English 

– 2 weeks of theoretical training, 2 weeks of practical training

 • Salary: PLN 10 000 gross • Full-time employment contract

 • Private medical care (Luxmed) • Group insurance program, sports, and leisure program 

 • Training and development programs. 

 • A very dynamic and international work environment with plenty of career opportunities.

• Social activities, events, and celebrations.

• Multinational environment.