Business Support Coordinator

Business Support Coordinator

Miejsce pracy: Łódź

Your responsibilities

• Works collaboratively with the CCO, VP Key Accounts, KA Managers, and the wider organisation to drive Flint Group’s growth ambitions
• Communicates with staff from other areas of the organisation to resolve customer issues and/or support the Key Account team
• Coordinates the process of centralising price lists and updates prices
• Works with KA Managers/Directors to free up their capacity to focus on winning and retaining business and managing key account relationships
• Helps KA Managers/Directors develop their analytical skills
• Coordinates the scheduling of VP Key Accounts – KA Manager/Director review discussions
• Helps KA Managers develop and refine customer value propositions
• Uses C4C, PriceFX, and other relevant sales systems to maintain up-to-date customer records and set up enquiries and business cases for approvals
• Supports KA Managers with presentations and sales content for key customer-facing interactions
• Generates sales reports and statistics
• Supports the preparation of Top-to-Top meetings
• Builds relationships with customers and acts as an active point of contact

Our requirements

• Analytical and able to quickly interpret large sets of unstructured data into clear, concise insights
• Independent, resilient and adept at prioritising workload
• Inquisitive, engaged and keen to develop
• Excellent organisational skills
• A naturally strategic thinker with the ability to convey complex, analytical issues concisely and eloquently
• A highly proficient user of MS Office (especially Excel) and SAP
• Experience working with large data sets and using advanced Excel features to provide clear and concise analysis
• Experience writing/designing customer-facing material or in a junior sales role is an advantage
• Fluent English. Further language skills (Italian, French, German) would be an advantage.

What we offer

• Chance to shape the future - develop your skills in an international environment and help us create modern processes that support global business
• Growth opportunities - collaborate with experts and take part in knowledge sharing, exciting projects, and training programs available to our employees
• Hybrid work model - with flexible working hours
• Fixed-term employment contract until 30.08.2027​
• Comprehensive benefits package - including private medical care, life insurance, sports card, holiday subsidies, a veterinary package for your pet, and much more
• Comfortable workspace and a collaborative culture - our office is well-connected and designed to support teamwork in a friendly, partnership-driven atmosphere

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• fruits
• integration events
• parking space for employees
• extra social benefits
• holiday funds
• employee referral program
• charity initiatives
• Pet Help

Role purpose:

• The purpose of the role is to support Key Accounts by providing back-office support to Sales and Technical Key Account teams.
• The BSC will work within the Key Account team and closely collaborate with KA and Technical KA Managers/Directors by:
• providing back-office support
• centralising and supporting the execution of price lists and tenders
• executing defined sales processes and procedures to achieve operational targets or service standards key to business delivery
• supporting Sales in the day-to-day management of Key Accounts
• supporting Sales in the preparation of Value Propositions and presentations for meetings or specific negotiations
• acting as a global bridge to the wider FG organisation (regional teams, Global Strategy & Marketing, Finance, Digitalisation, Procurement, Operations, and Supply Chain)
• collecting and analysing data to guide and support discussions related to account strategies
• preparing and optimising analytical data and monthly reports

Flint Group Packaging Solutions

Flint Group Packaging Solutions is a global company with colorful DNA - we provide inks and solutions for the packaging and printing industry, supporting the world’s leading brands. We create the colors you see on store shelves around the globe.

In Poland, we house the heart of our business support operations: a unique color laboratory (Global Colour Centre) and a modern Shared Service Center, where specialists in areas such as finance, HR, IT, logistics, and customer service ensure the smooth running of processes across nearly 40 countries.

This is a place where work is diverse and meaningful - and each day brings new opportunities for growth and new colors we create together.

We value open collaboration in a friendly atmosphere and offer real impact on company processes - join Flint Group Packaging Solutions and experience what meaningful work truly looks like.

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