Customer Engineering Improvement Project Lead

Job Description and Qualifications

We are seeking a fulltime project lead, candidate to fill a vacancy within the European Merchant business improvement team, specifically for Customer Engineering Operations.
The role is principally Leading Projects and Programmes aimed at improving overall business performance by providing productivity, improving service, quality, and safety.
The position is part of the European Central supply chain support structure and in addition to project management will require some technical subject matter expert support to personnel within the European Customer Engineering operations.
The position will also require supporting coaching and training Lean Six Sigma throughout the EU Supply Chain as a technical expert.
Due to the nature of the role and geographical remit the position can likely require up to 40% business travel.

Your main responsibilities will involve:

• Project leadership – combination of leading projects and coaching/advising Cust Eng personnel within Key Projects & Initiatives.
  • Driving and supporting projects through to completion as agreed by steering team.
  • Policing DMAIC Toll Gate or Stage Gate reviews on projects to ensure projects meet success criteria and quality statement.
  • Process Mapping to facilitate optimisation of existing processes and tools.
  • Undertaking detailed analysis using LSS tools and recommending appropriate tool use throughout project lifecycles.
  • Coaching & mentoring Lean Six Sigma Green Belts.
  • Harnessing project resources, by engaging personnel & SMEs through influence.
• Budget & Productivity Planning – Coordinate and execute annual Budget planning.
  • Cross pollination & Exchange of ideas, initiatives, & smaller projects.
  • Use of data (Entitlement / opportunity / gap analysis) to identify material project opportunities and develop / maintain a healthy pipeline for engineering.
  • Leading Coaching Mentoring project team or personnel responsible for project delivery, identified through budget planning & objectives regionally.
• KPIs Scorecard Performance reviews – support reviews as required as Cust Eng SME.
  • Instrumental in creating and formalising Cust Eng KPIs and dashboard, working with technical managers and Stakeholders to agree KPI tree hierarchy.
  • Undertake detailed analysis of Gaps or trends identified with Supply Chain Performance reviews for Cust Eng, to ascertain the level of opportunity, report back on viability and results.
• Process Design – Support technical project teams where new technology is being deployed.
  • Act as Cust Eng SME with operational knowledge and advice from an analytical statistical data driven point of view to development teams.
• Safety Quality & Environment – Always act as champion for safety in all that we do.
  • Ensure that Safety is considered within all projects and use data driven tools to assist with mitigating solutions, (Power Scales, FMEA etc.)
  • Drive compliance within Cust Eng on completion of overdue for review procedures, act as progress chaser with technical SMEs, support the entry to EMOC.
  • Support Operational Discipline initiatives within Cust Eng.
• COP – Support Cust Eng CoPs.
  • Reporting out on improvement projects – with emphasis on Best-Practice replication.
  • Highlighting Improvement opportunities.

You will have: 

• Minimum bachelor’s degree or HND in Engineering or industrial related context.
• Ideally Certified Lean Six Sigma Black Belt – Can be obtained during first year in role.
• Ideally Project Management experience or Qualification. (APM, Prince 2 or Kepner Tregoe) can be obtained within role.
• Valid driver’s licence.
• Ability to work remotely and able to travel frequently – circa 40%
• Self-motivated independent worker
• Lead through Influence.
• Good communicator, team player comfortable with working in Matrix Org.
• Ability to report upwards to SLT level and downwards to end users and technicians.
• IT literate with experience of SAP, Microsoft Office programmes.
• 5 + years of experience in Manufacturing operational industry
• 5 + years ideally working within CI, Optimisation or Project Management Experience.
• Change Agent & ability to drive change.
• Ability to multi-task in a very fast-paced environment
• Must be solutions oriented with analytical thinking and problem-solving.
• Excellent project management and organization skills.

What We Offer:

At Air Products, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter

We offer a competitive salary and benefits package, a culture of respect, challenge and innovation – with excellent opportunities for growth and development.

If that sounds interesting, then come and discover, care and accomplish by clicking APPLY now

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