Junior Collections Specialist with German (She/He/They)

Junior Collections Specialist with German (She/He/They)

Miejsce pracy: Poznań

Your responsibilities

• Proactive customer interaction incl. management and establishment of (new) client relationships
• Oversee accurate and timely cash application and debt collection processes
• Actively managing overdue receivables through close contact with main customers, issuing of dunning letters, reminder e-mails
• Responsible for escalations of unpaid receivables
• Effective cooperation with internal customers e.g. Branch and Sales Managers, Finance
• Prepare reports on overdue receivables, bad debts, and collection outcomes
• Proficient operation of cash collection software

Our requirements

• First experience in the financial area
• Knowledge of the English & German language at min. B2 level
• Knowledge of M365 tools (Excel, Power Point, Teams)
• Very good communication and negotiation skills to effectively interact with customers and internal stakeholders
• Previous experience within international company
• Openness to learning new processes and continuous improvement

What we offer

• Cafeteria platform (sports card, Medicover package with dental services, Lunch card, and many other one-time benefits to choose from)
• Two additional days of vacation per calendar year
• Workation - the opportunity to work from abroad for 4 weeks per year
• Flexible start times and an informal dress code
• Dedicated onboarding advisor and comprehensive onboarding
• A wide range of language training courses, available in-house or at any language school
• Specialized training tailored to the employee's development path and needs

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• no dress code
• coffee / tea
• holiday funds
• birthday celebration
• employee referral program
• charity initiatives
• extra leave
• Benefit Platform
• Christmas Bonus

Recruitment stages

• Application verification
• Meeting with Recruiter
• Meeting with Hiring Manager
• Feedback

MAN Shared Services Center sp. z o.o.

As MAN Shared Services Center Sp. z o.o., we provide accounting, finance, procurement, and purchasing services for MAN Truck & Bus production and sales companies in Poland, Germany, Austria, the United Kingdom, Turkey, Spain, Italy, Portugal, the Czech Republic, Slovakia, Slovenia, Switzerland, Hungary, Denmark, Norway, and France.

MAN Shared Services Center Sp. z o.o., one of the two oldest SSCs in Poznań, is a co-founder of the regional branch of the ABSL association.

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