Fund Order Services Senior Analyst, Associate 2

Job Description Purpose Of Role

The Fund Order Services Senior Analyst is an integral member of the team responsible for delivering quality service to assigned clients of the team. He/She must contribute to the team on technical matters in both quality of service and communication with internal clients and other supporting departments. The Fund Order Services Senior Analyst is required to solve problems and provide assistance to the other Fund Order Services Senior Analysts and Specialists. Achieving quality of service is a team effort and the Fund Order Services Senior Analyst needs to function at all times as a team player and ensure that other members of the team do so too.

Responsibilities

• Create, maintain and amend static data in the system following the relevant launches, product changes and inquiries as well as review such processes.
• Monitor the processing of transaction orders.
• Contact external transfer agents and vendors on transaction progress.
• Create and send specific client reports.
• Provide necessary support and information according to the clients’ and internal queries.
• Maintain high level of control and monitoring of system applications and workflow.
• Keep up‑to‑date with all changes in market practices/procedures/new technology as well as internal changes within SSB.
• Be involved in departmental ad‑hoc projects.
• Make recommendations for changes to processes and procedures, prepare documentation for review and participate in testing as required.
• Resolve review points highlighted by Fund Order Services Specialists and team supervisor and ensure they are kept informed of progress.
• Establish and maintain good working relationships with internal clients and colleagues.
• Take responsibility for personal development and training.
• Be involved in the training and development of other team members as necessary.

Qualifications & Skills

• Numeracy and literacy skills.
• PC literate and competent in use of spreadsheets and word processing.
• A thorough understanding of fund administration is required.
• Excellent English; knowledge of German is an advantage.
• High attention to details.
• Taking ownership and initiative.
• Ensuring accuracy and quality.
• Providing outstanding service.
• Effective communication.
• Displaying insight & influence.
• Fostering collaboration and teamwork.
• Ability to perform effectively within strict client deadlines.
• Ability to learn quickly and work in a team environment.

Education

University students or graduates (preferred).

Experience

Around 1 year of relevant industry experience.

Benefits

• Hybrid working model – split between working from home and working from the office.
• Employee savings plan.
• Premium life insurance package.
• Gold medical package.
• International operating environment.
• Language classes.
• Soft skills training.
• Technical workshops.
• Development sessions with a mentor.
• Diversity of opportunities across a range of challenging and highly complex activities.
• Technical or leadership career pathway.
• Permanent contract from day one.
• Additional holidays (birthday day off, 3rd and 5th year anniversary day off).
• Gold medical package for employees and their families (partner and children).
• Premium life insurance package and private pension plan.
• Wide range of soft skills training, technical workshops, language classes and development programs.
• Opportunities to volunteer your time to company‑driven initiatives, employee networks or organizations of your choice.
• Variety of well‑being programs.

Salary & Compensation

Minimum salary: zł68,004 annual. The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ. Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self‑management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non‑discriminatory criteria relevant to State Street employees. In addition to salary, employees are eligible to be considered for discretionary annual performance‑based awards.

Equal Opportunity Employer

State Street is an Equal Opportunity Employer. We consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.