Senior AWS WorkSpaces Architect

Windows and macOS endpoint and client troubleshooting

• Monitoring and automation: CloudWatch, EventBridge, CloudTrail, Lambda, scripting

• Image lifecycle engineering (creation, patching, versioning, deployment automation)

• WorkSpaces cost optimization: billing modes, cost optimizer, usage analysis

• ServiceNow ITSM workflows; incident, problem, and change management

• Major incident leadership and RCA/PIR/AAR facilitation

• Strong communication; able to lead technical discussions with AWS and internal stakeholders.

Preferred:

• AWS certifications (e.g., Solutions Architect, SysOps, Advanced Networking)

• Multi-platform VDI/DaaS experience (e.g., Azure Virtual Desktop, Citrix) as a differentiator

• Experience scaling WorkSpaces fleets and supporting large migrations (1,000+ workspaces)

• Experience standing up governance and lifecycle automation from scratch

IMPORTANT: Work hours to overlap with US west coast until 2pm PST

,[Senior-level, hands-on AWS WorkSpaces engineering and architecture experience, Deep AWS EUC knowledge: WorkSpaces Personal, Secure Browser, bundles, images, directories, Strong AWS infrastructure: VPC, subnets, DNS, routing, security groups, endpoints, Directory Service/AD] Requirements: AWS