Middle Office Assistant Manager

Middle Office Assistant Manager

Miejsce pracy: Kraków

Your responsibilities

• Review the trade and cash details of trades in the market and perform street reconciliations
• Confirm and process the cash settlement of Resets, Option Premiums and Net cash figures
• Ensure the accuracy of all trade bookings, end of day pricing, and client deliverables
• Maintain a broad understanding and oversight of multiple clients and operational processes, ensuring appropriate coverage, knowledge sharing and consistency across the team
• Effectively communicate with clients assisting with all systems and trade related queries
• Work closely with the various middle office, NAV, IT, risk, and investor service teams
• Quickly build a deep understanding of the proprietary HedgeServ applications and platforms
• Support the implementation of technology solutions to improve client processes with our business development team
• Conduct regular 1-to-1 meetings with team members, providing ongoing support and feedback
• Participate in recruitment activities, including interviewing candidates and supporting hiring decisions
• Support the development and training of team members, helping build broader client and process knowledge across the team
• Promote effective workload management and cross-training to reduce dependency on individual team members and strengthen overall team resilience

Our requirements

• Completed bachelor’s degree in business, accounting or finance is preferred
• 5+ years of experience within a high demand fast paced work environment including experience in the Middle Office Space with strong product knowledge across OTC and/or listed products
• Ability to interact with different market stakeholders to support the resolution of position and cash breaks
• Strong Excel skills with problem solving ability
• Manage multiple tasks effectively in a time-sensitive environment with strong attention to accuracy and detail
• Demonstrates willingness to learn and adopt new technologies
• Strong English verbal and written communication skills
• Demonstrate leadership skills, taking ownership of designated tasks
• Ability to positively influence team morale
• Industry platform knowledge: TradeServ, MarkitWire, Osttra (Markit) Trade Manager, Traiana, Harmony, Bloomberg, DTCC, ICELink and PB Portals is a plus

What we offer

• LuxMed Premium Package
• Life insurance and travel insurance
• MyBenefit Platform
• Employee Referral Program
• Remote/hybrid working opportunities, or from the office
• 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
• Technical workshops and soft skills training
• Sports and Social Club

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• integration events
• employee referral program
• opportunity to obtain permits and licenses

The Role

The HedgeServ Middle Office department has close links with our Dublin, New York and Sydney office. As we continue through a period of explosive growth, HedgeServ is searching for experienced professional who can make an immediate impact on our growing team. The Middle Office team will work closely with the Dublin department and focus on our large and growing client base, projects and initiatives along with exposure to Hedge Fund Middle Office Space.

HS Financial Technologies

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Due to the quantity of responses received for each job posting, a personal response to each candidate with further status updates will not be available. Please Include The Following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in Accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland in 2014, item 1182, 1662)".