Customer Service with German

Customer Service with German

Miejsce pracy: Warszawa

Your responsibilities

Hi!

Have you ever done laundry at work?

Strange?... With us it's normal

We support customers of one of the largest manufacturers of home appliances / RTV / IT equipment. Join us and provide remote support to users of well-known products.

Scope of cooperation

- Handling customer inquiries regarding technical issues and product functionality.

- Diagnosing reported problems and proposing solutions.

- Providing product-related information.

- Registering requests in internal systems.

Our requirements

- Very good command of German.

- Good command of English.

- Basic knowledge of household appliances (e.g. washing machine, refrigerator, TV)

- Good communication skills and willingness to learn.

- Ability to work with computer tools efficiently.

- Availability of at least 120 hours per month (flexible distribution).

What we offer

- Civil contract – PLN 50.00 gross/hour.

- Bonus system depending on quality indicators agreed for the service​ (+2 PLN / +4 PLN gross/hour)

- Flexible cooperation model – you decide on your availability within project operating hours (Monday-Friday 9:00 - 18:00, and Saturday 10:00 - 16:00)​. Availability is declared independently by the contractor and agreed on an ongoing basis in line with service needs​.

- Access to the MyBenefit platform, where you can exchange the points you receive each month for private medical care, sports card, shopping codes, cinema tickets, and much more.

- Development opportunities (trainings, language platform).

- Opportunity to participate in internal recruitment processes.

Join us and apply today!

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• remote work opportunities
• integration events
• no dress code
• coffee / tea
• MyBenefit

Recruitment stages

• Screening - initial phone or e-mail contact.
• Language test.
• Online interview via Teams.
• Information for you on our decision.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".