Średnia wypłata: zł15 277 /miesięczne
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- ...Manager Managerka ds. Transformacji Contact Center EY-Parthenon Manager Managerka ds. Transformacji Contact Center EY-Parthenon... ...do optymalizacji (FCR, NPS, AHT, SLA, CSAT); Projektowanie customer journeys oraz roli Contact Center w strategii omnichannel organizacji...Customer
EY (dawniej Ernst & Young)
Warszawa19 godzin temu - ...Experience Platform . Strong experience configuring omnichannel contact centre solutions across voice and digital channels.... ...chat, email and messaging Experience designing and configuring customer self-service and digital containment journeys. Good understanding...CustomerPełny etat
Antal
Warszawa13 dni temu - ...monitor system and manage incidents. Act as central point of contact and escalation for local teams when issues are discovered,... ...global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR...Customer
DSV GBS
Warszawa8 dni temu - ...Essential Skills & Experience Significant hands-on Workforce Management experience within a Contact Centre or Customer Operations environment. Strong expertise in forecasting, capacity planning, scheduling, shrinkage, adherence and intraday (real-time) management...CustomerPełny etatPraca od zarazPraca zdalnaPraca zmianowa
Antal
Warszawa13 dni temu - ...tools for both the base business and new product innovations. Customer Value Creation: Use customer, consumer and market insights to... ...to receive other benefits and privileges of employment, please contact us at: We strongly believe that cultivating a diverse workplace...Customer1 dzień/tydzieńPraca hybrydowaPraca zdalnaElastyczne godziny
WELLA POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Warszawa7 dni temu - ...Months Job Status: Hybrid Act as the single point of contact for IT support across multiple channels Work with advanced remote... ...end-to-end service desk capabilities with a focus on quality, customer satisfaction and continuous improvement. The organisation...CustomerPełny etat
Belvedere Recruitment
Warszawa2 godziny temuNowa - ...and business products and technical knowledge on SQL You are customer service oriented You have analytical thinking & problem-... ...requests if the request is not appropriate, Acting as Single Point of Contact (SPOC) to one Feature team: raising priorities, participating...CustomerPełny etatPraca hybrydowaHome officePraca wieczorami
Société Générale
Warszawa11 dni temu 850 - 900 zł / dziennie
...za rozwój obszaru Bancassurance poszukujemy osoby na stanowisko Customer Journey Specialist, która będzie odpowiadać za projektowanie,... ...efektywności, Wdrażanie zmian w kanałach dystrybucji (online, oddziały, contact center), Realizacja działań komunikacyjnych wspierających...CustomerPraca zdalna2 dni/tydzieńPełny etatPraca hybrydowaPraca zmianowaASTEK Polska
Warszawa7 dni temu- ...Confluence Your responsibilities Act as the primary technical contact for customers during the implementation phase. Provide first-line... ...and stakeholders. Take end-to-end ownership of customer onboarding and solution implementation. Advise customers...CustomerElastyczne godziny
Fiserv Polska S.A.
Warszawa13 dni temu - ...digital platforms, APIs, integrations, workflow tools, or no-code / low-code environments; Good understanding of customer experience, service operations, contact center, conversational AI, or adjacent domains; Confidence in working across technical and non-technical...CustomerPełny etat
Deloitte
Warszawa28 dni temu - ...to have: Experience integrating front-end applications (e.g. Customer portals, Mobile apps) with backend services using REST/SOAP/... ...Webhooks Experience in IDM space (SSOs, MFAs, etc) Knowledge of Contact Center processes (identification, authentication, authorization...CustomerPraca zdalnaPełny etatElastyczne godziny
Deloitte
Warszawa15 dni temu od 20240 zł
...-Setting the strategic vision for the product to ensure the customer and their needs are at the center. -Ensuring team priorities... ...referral program extra leave We kindly inform that we will only contact selected candidates. Bayer welcomes applications from all...CustomerPraca hybrydowaPraca z domuPraca zdalnaHome officeElastyczne godzinyDigital Hub Warsaw at Bayer
Warszawa3 dni temu25760 - 32300 zł
...of Consumer (e.g. Consumer Activation, eCommerce etc.) and /or Customer (CRM, Retailer business). Ensure providers or internal developer... ...disabilities to request any needed accommodation(s) using the contact information below. We kindly inform that we will only contact...CustomerPraca hybrydowaPraca z domuPraca zdalnaPodróże służboweHome officeElastyczne godzinyBayer
Warszawa9 dni temu- ...Manages opportunities throughout the entire sales cycle—from initial contact to proposal preparation, negotiations, and contract signing.... ...; Maintain accurate sales activities, pipeline updates, and customer information in PipeDrive CRM; Continuously monitor market...Customer
Axon
Warszawa28 dni temu - ...multiple business functions and teams. Serve as the main point of contact for planning and reporting-related inquiries. Support the... ...technologies, helping clients to improve their productivity, customer experience and performance. If you are interested, please...CustomerPraca wieczorami
Accenture
Warszawa19 godzin temu - ...of challenges, we like to find solutions and we are focused on customer needs. If you are guided by these values at work, join us! Your... ...document business and technical requirements related to the contact center platform, Map and optimize contact center processes, including...CustomerPraca zdalnaElastyczne godziny
T-Mobile
Warszawa22 dni temu - ...the office Recruitment stages ~ CV Analysis ~ Telephone contact ~1st Recruitment meeting ~ Tests (optional) ~2nd Recruitment... ...services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR...Customer
DSV GBS
Warszawa21 dni temu 6600 - 7500 zł
...a Level 1 Service Desk Agent, you will be the first point of contact for our valued customers, offering proactive, high-quality support. You’ll be empowered to solve technical challenges and enhance customer experiences in a fast-paced, rewarding role. Every day brings...CustomerPraca hybrydowaPraca zdalnaDiebold Nixdorf
Warszawa9 dni temu- ...build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector, or consumer... ...how to manage and upsell accounts Contact existing customers in your portfolio for a consultation...CustomerPełny etatElastyczne godziny
Ttec Europe B.V. Oddział w Polsce
Warszawa2 dni temu - ...entry and paperwork, and enable rapid configuration of new products with minimal software development and give real value to our customers and co-workers. ,[Teach and mentor Agile teams to maximize value delivery, Empower teams and support their growth and development...CustomerPełny etat
T-Mobile Polska
Warszawa9 dni temu - ...capabilities. ~ Ability to communicate technical concepts clearly to customers and colleagues. ~ Experience mentoring or supporting junior... ...and want to apply your expertise to support high-impact customer projects, this 6-month contract role offers the opportunity to...CustomerPełny etat
Belvedere Recruitment
Warszawa9 dni temu - ...Confluence Your responsibilities, Act as the primary technical contact for customers during the implementation phase., Provide first-line... ...customers and stakeholders., Take end-to-end ownership of customer onboarding and solution implementation., Advise customers on...CustomerElastyczne godziny
Fiserv Polska S.A.
Warszawa13 dni temu 180 - 205 zł / stawka godzinowa
...Norway, Denmark) and are quite complex, and this complexity needs to be harnessed and turned into simple and easy to use solutions for customer self-service and bank staff. Solution Designs are documented in Confluence and Word artefacts. Change initiative is using Scaled...CustomerPełny etatEwork Group
Warszawa15 dni temu- ...the office Recruitment stages ~ CV Analysis ~ Telephone contact ~1st Recruitment meeting ~ Tests (optional) ~2nd Recruitment... ...services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR...Customer
DSV GBS
Warszawa6 dni temu 11000 - 12000 zł
...technology company building a next-generation marketplace that connects customers with verified service professionals — combining AI-assisted... ...process Short intro call (online) Technical interview with the team Decision We will contact selected candidates....CustomerTRISERS PROSTA S.A.
Warszawa7 dni temu28560 - 36960 zł
...Multisport card Friendly, informal atmosphere, and direct contact with everyone in the company Modern technologies This is... ...fast-moving environments. We currently serve around 30 active customers worldwide, mostly based in the U.S. We specialize mainly in:...CustomerPraca zdalnaElastyczne godzinyACAISOFT POLAND Sp. z o.o.
Warszawa10 dni temu- ...the office Recruitment stages ~ CV Analysis ~ Telephone contact ~1st Recruitment meeting ~ Tests (optional) ~2nd Recruitment... ...services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR...Customer
DSV GBS
Warszawa24 dni temu - ...you play a key role in the technical efficiency of the implementation of the project and are the contact person for the project management, the project team and customer management for difficult or highly sensitive questions in the context of SAP Financial Accounting...CustomerPraca zdalnaElastyczne godziny
T-Mobile
Warszawa24 dni temu - ...responsibilities Analyze current-state business processes, customer journeys, pain points and business requirements across telecom... ...stimulating. Each project is an interesting challenge and enables contact with new clients, business issues, technologies, and people. We...CustomerPraca zdalna
Accenture Strategy & Consulting
Warszawa28 dni temu - ...Architect to join international projects delivering cloud-based contact center solutions enhanced with AI. In this role, you will... ...designing clear, actionable architectures that support high-quality customer experience. What you bring ~3-5 years of experience in...CustomerPełny etatElastyczne godziny
