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...Your upcoming responsibilities:
promote products and services (IT solutions), as well as engage in upselling to customers through both inbound and outbound channels,
address minor technical setup issues or direct them to relevant teams,
manage customer renewal...
...join the vibrant, diverse team of a leading global provider of IT online protection products. If you're eager to immerse yourself... ...account-related issues, and refund requests, ensuring prompt and high-quality resolution.
~Utilize technical expertise to assist customers...
...support queries.
Maintain response and resolution speed as defined by SLOs.
Keep high customer satisfaction scores and follow quality standards in 90% of cases.
Use existing knowledge base to provide a customer facing root cause assessment.
Provide customer...
...Requirements:
min 3 years of experience working in consultative solution selling in B2B environment for technology products (enterprise IT or cloud service provider)Technical Bachelor's / Master’s degree (CS/IS),
advance English language proficiency (C1 or above)...
...Hungary, Serbia, Switzerland, and beyond!
Why Scenic?
Globally Renowned: Be part of an award-winning company, recognized for its unparalleled service and luxurious experiences.
Culinary Artistry: Embrace a dynamic environment where you can express your creativity...
...experience in corporate environment (e.g. sales, customer service, order management),
fluent in English and German,
have great IT orientation,
have exceptional verbal and written bilingual communication skills,
experence in working with internal CRM system,...
...experience or report
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
If you have:
Fluency in Polish and a good...
...offers a sea of opportunities!
Our location Sofia is famous for its cultural diversity, modern appearance, and variety of experiences... ...growth, and encourage fun and team-building initiatives!
Does it sound like the perfect job for you? APPLY NOW!
About us: TELUS...