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  •  ...Define support related KPI´s Ensure Knowledge Management What you need for this ~3+ years of experience as Support Manager in IT area. ~ Proven experience in setting up and managing Incident, Problem, Service Request, and Change Management processes ~ Ability to... 
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  •  ...~ Demonstrated ability to drive the clinical deliverables of a study ~ Subject matter expertise in the designated therapeutic area ~ Prior monitoring experience is preferred ~ Ability to travel up to 20% What ICON can offer you: Our success depends... 
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