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- ...on configuration experience with one or more leading CCaaS platforms such as Genesys Cloud, Amazon Connect, NICE CXone, Sprinklr or Avaya Experience Platform . Strong experience configuring omnichannel contact centre solutions across voice and digital channels....ZasugerowanePełny etat
- ...Advanced proficiency in English (C1+) Experience with AI-powered bots, sentiment analysis and speech analytics Experience with contact center migrations such as Avaya, Cisco and Genesys Engage to Cloud CX Familiarity with scripting such as Python, PowerShell and JavaScriptZasugerowane
- ...Certification ITIL Foundation Familiarity with AI-powered bots, sentiment analysis and speech analytics Background in contact center migrations such as Avaya, Cisco and Genesys Engage to Cloud CX Flexibility to use scripting languages including Python, PowerShell and JavaScriptZasugerowane
- ...Expected, Cisco, Palo Alto, Microsoft 365, Windows Server, Active Directory, Entra ID Optional, Microsoft Azure, Microsoft Security, Avaya, 3CX, Microsoft Intune, Microsoft Defender About the project, The Senior Network & Security Analyst is responsible for the design...ZasugerowanePraca zdalna
- ...Demonstrated track record of configuring leading CCaaS enterprise platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone, Sprinklr, or Avaya). Proven capability in configuring complex voice and digital routing architectures, IVR trees, queue structures, and desktop...ZasugerowanePraca zdalnaPełny etatPodróże służboweElastyczne godziny
- ...Directory, Entra ID Optional, Cisco, Palo Alto, Microsoft Intune, Defender, Exchange Online, SharePoint, Windows Server, PowerShell, Avaya, 3CX Operating system, Windows About the project, The IT Infrastructure Analyst provides first- and second-level technical...ZasugerowanePraca zdalna
