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- ...Certification ITIL Foundation Familiarity with AI-powered bots, sentiment analysis and speech analytics Background in contact center migrations such as Avaya, Cisco and Genesys Engage to Cloud CX Flexibility to use scripting languages including Python, PowerShell and JavaScriptZasugerowane
- ...Advanced proficiency in English (C1+) Experience with AI-powered bots, sentiment analysis and speech analytics Experience with contact center migrations such as Avaya, Cisco and Genesys Engage to Cloud CX Familiarity with scripting such as Python, PowerShell and JavaScriptZasugerowane