Odbieraj najlepsze oferty pracy na swój adres mailowy
24000 - 30000 zł
...configuring and customising the Genesys Cloud platform Demonstrated capability in delivering AI‑based contact centre solutions, including bots, automation, and agent assistance tools Hands‑on involvement in Salesforce and Microsoft Teams integrations Ability to work...ZasugerowanePraca zdalnaPełny etat- ...in architecting conversational AI or Digital Workplace solutions . Strong hands-on experience with platforms such as Microsoft Bot Framework, Dialogflow, IBM Watson, or Amazon Lex . Solid knowledge of NLP/NLU, voice recognition, and text-to-speech (TTS) technologies...ZasugerowanePraca zdalna
- ...Configure, enhance and manage Genesys queues, routing logic, and interaction workflows Create, implement, and continuously refine AI bots and virtual agents (e.g., Dialogue Engine, Agent Assist) Implement and maintain integrations between Genesys and platforms such as...ZasugerowanePraca zdalna
- ...enhancements across existing AI/ML systems Optimize NLU models through tuning of utterances, intents, and entities, while monitoring bot performance in production Create and maintain technical architecture documentation, conversational flows, integrations, and...ZasugerowanePraca zdalna
