ServiceNow Architect (f/m/x)

Miejsce pracy: Bydgoszcz

Technologies we use

Expected

ServiceNow

Optional

IT Service Management (ITSM)
IT Operations Management (ITOM)
HRSD
CSM
CMDB (Configuration Management Database)

About the project

Join the Sii ServiceNow Competency Center and become part of a team delivering solutions for clients across Europe and the United States. We focus on enhancing customer platforms, optimizing and digitizing process flows, and expanding ServiceNow usage within organizations. In this role, you will contribute to designing and evolving scalable solutions across multiple modules such as ITSM, ITOM, ITAM, HRSD, SecOps, and SPM. If you enjoy working on diverse projects and shaping modern IT service management environments, this opportunity is for you.

Your responsibilities

Designing and implementing solutions on the ServiceNow platform tailored to client needs
Supporting the creation of technical offers and project estimations
Defining optimal technological and architectural solutions
Identifying, predicting, and reporting technical risks in projects
Preparing documentation and presentations, including functional designs, technical specifications, and integration documentation
Collaborating with stakeholders to deliver effective and scalable solutions
Supporting the definition and development of ServiceNow's service strategy

Our requirements

Minimum 5 years of experience in ServiceNow implementations and at least 2 years of experience in a ServiceNow Architect role
Very good understanding of ServiceNow platform architecture and products
Proven hands-on experience with at least three different ServiceNow modules
Experience in consulting on ITSM tools implementation
Knowledge of other ITSM/BPM tools
Familiarity with project methodologies such as PMP, PRINCE2, or Agile
Strong understanding of ITIL principles
Fluency in English (written and spoken)
Strong communication skills and the ability to collaborate with both technical and non-technical stakeholders
Well-developed analytical, interpersonal, and presentation skills
Residing in Poland required

Optional

ServiceNow certifications, such as ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect

What we offer

Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People

Recruitment stages

Send your CV
Talk to us about your expectations
Learn more about our projects and choose the best
Start your adventure with Sii!

Sii Sp. z o.o.

Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.

Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.