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190 - 230 zł / stawka godzinowa
...be demonstrated through: Deep knowledge of the ServiceNow Customer Service Management (CSM) module. Hands-on experience with case management, entitlements, SLAs, and customer communication channels. Familiarity with integration to CRM systems, contact centers...ZasugerowanePraca zdalnaPełny etat- ...databases and underlying systems. Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures. We offer a collaborative and energetic work environment, the opportunity to work on large-scale digital...Zasugerowane
- ...Key Responsibilities Analyse operational processes to identify process improvement/automation opportunities, prepare business case and, where approved, design and deliver solution Work with stakeholders to ensure business requirements are captured accurately and...ZasugerowanePełny etat
- ...runbooks, knowledge articles, recovery procedures, and stable workarounds. Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers. Coordinate technical escalations with engineering teams, telecom...ZasugerowanePodróże służbowePraca zmianowa
10500 zł
...in Test to understand new features and identify appropriate testing approaches Create clear, well-structured test plans and test cases based on product requirements and real-world customer workflows Perform functional, exploratory, integration, regression, and system...ZasugerowanePraktyki- ...features, with growing autonomy and less need for hand-holding on the basics Comfortable writing tests and thinking through edge cases and error handling, even if you still lean on others for the trickier ones Genuine interest in the onboarding/activation space —...ZasugerowanePraca zdalnaHome officePraca wieczorami