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  • What you bring: 3-5 years of experience in contact center technologies and solution architecture Expertise in CCaaS platforms (Amazon Connect, Genesys, or similar) Knowledge of WFM, ticketing systems, and AI integrations Strong understanding of cloud services , preferably... 
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    Deloitte

    Katowice
    26 dni temu
  •  ...Who we are looking for We are looking for a Business Architect to join international projects delivering cloud-based contact center solutions enhanced with AI. In this role, you will work closely with business stakeholders and technical teams to shape the... 
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    Elastyczne godziny
    Katowice
    miesiąc temu
  •  ...center (DC) extensions. The role acts as a central coordination point across R&D, Marketing, Sales, Planning, Supply Chain, and...  ...(3PM) products within the region. Act as a regional point of contact for material creation requests.   Cross-Functional Data Collection... 
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    Flora Food Group

    Katowice
    1 dzień temu
  •  ...ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are...  ...TMF Local offices & other group functions by serving as a single point of contact for all billing related matter for managed clients... 
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    2 dni/tydzień
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    TMF Group

    Katowice
    1 dzień temu
  •  ...Collaborate with other SAP leadership to align SAP technical strategies with overall IT and business objectives., Serve as the primary point of contact for SAP Technology related inquiries., Stay updated with the latest SAP developments and share knowledge with the team.,... 
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    Deloitte

    Katowice
    5 dni temu
  •  ...documentation workflows, ensuring version control, archiving, and accessibility across the project team., Acting as a reliable point of contact for stakeholders, facilitating communication between internal teams and global clients in a professional and proactive manner.... 
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    Capgemini Polska Sp. z o.o.

    Katowice
    12 dni temu
  •  ...responsibilities: Ensure high-quality service delivery in line with agreed Service Level Agreements (SLAs) and KPIs. Act as the first point of contact for escalations related to the Record-to-Report process. Support external and internal audits, including financial... 
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    SGS

    Katowice
    2 dni temu
  •  ...ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are...  ...Stakeholder management & communication: Act as a key coordination point between Local Offices, SSC Teams in Katowice, Global... 
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    TMF Group

    Katowice
    1 dzień temu
  •  ...management, reporting/people analytics and offers support through both a self service portal and a contact center/service desk (HR Direct). HR Direct is the first point of entry for all HR processes through the HR portal and service desks. We are currently looking... 
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    Vattenfall

    Katowice
    2 dni temu
  • 10000 - 14000 zł

     ...adaptation., Fault analysis, root cause investigation, and development of strategies for service improvement, Implementation and point of contact for 2nd-level support, Coordinating external service providers, Ensuring the necessary technical documentation, Technical... 
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    BOS INNOVATION AND TECHNOLOGY CENTER SPÓŁKA Z OGRANICZONĄ OD...

    Katowice
    11 dni temu
  •  ...Customer Delivery Lead (CDL) to join our SAP Application Management Services (AMS) team. In this role, you will act as the Single Point of Contact (SPOC) for your customer portfolio and be responsible for the operational delivery, customer satisfaction, and profitability... 
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    SD Worx

    Katowice
    12 dni temu
  • 13000 - 19000 zł

     ...efficient daily service operations  Monitor SLA, KPI, CSAT/DSAT performance and drive corrective actions.  Act as primary point of contact for customers and key stakeholders. Lead service reviews, reporting, and communication on service performance, risks, and improvements... 
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    2 dni/tydzień

    Reply Polska

    Katowice
    26 dni temu
  •  ...ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are...  ...and application estate governance, acting as a central control point to enable standardisation, integration, and value creation across... 
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    TMF Group

    Katowice
    1 dzień temu
  •  ...and Commissioning personnel early in the design effort to obtain their input and conduct any necessary reviews. Contact client management at key points throughout the project to ensure that engineering deliverables meet client requirements. Regularly review and appraise... 
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    HAYS POLAND Sp. z o.o.

    Katowice
    2 miesięcy temu
  •  ...ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are...  ...continuous improvement of payroll processes. The role also acts as a point of contact for routine client queries and contributes to... 
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    TMF Group

    Katowice
    1 dzień temu
  •  ...ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are...  ...controls and local regulations.  Act as the primary escalation point for complex payroll or client issues; collaborate with internal... 
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    TMF Group

    Katowice
    1 dzień temu
  •  ...Support project team on engagement management and coordination activities, including leading project meetings Act as a central point of contact for the assigned engagement(s) Conduct detailed analysis and reporting with the use of applications like Power Bi, Visio,... 
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    Ernst & Young

    Katowice
    12 dni temu
  •  ...tax accounts with the general ledger and verifying international transactions. Audit & Internal Control: Acting as the main point of contact ("Champion") for internal and external auditors, managing non-compliance risks, and implementing Minimum Control Standards (... 
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    SGS

    Katowice
    2 dni temu
  •  ...provide appropriate resolutions, and act as the first escalation point for operating teams Produce timely and accurate payroll in...  ...practices Maintain daily communication with client-designated contacts to ensure effective payroll processing Communicate with... 
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    Elastyczne godziny
    Katowice
    20 dni temu
  •  ...and quality gatekeeper for P2P Front Office activities. First contact for issues escalation within P2P process Cooperation with...  ...the countries during day to day operations 3. Communication: Point of contact to the affiliates management Report to GBS manager... 
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    SGS

    Katowice
    2 dni temu
  •  ...Location: Katowice – 1 office day/week Terms: employment contract preferred In this role you will: Be a main point of contact for all OT/IT security topics related to products and projects within the organization. Analyze manufacturing infrastructure... 
    1 dzień/tydzień
    Podróże służbowe
    Katowice
    miesiąc temu
  •  ...You will oversee an external provider and lead a team to ensure high‑quality, timely delivery. You will also act as the main point of contact for stakeholders, driving improvements and ensuring smooth collaboration. What You'll love about working here Practical... 
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    Capgemini Polska Sp. z o.o.

    Katowice
    15 dni temu
  •  ...transformation. Join us and let's write our next chapter together.  What you will be doing:  joining our  team you will be point of contact for our customers in Europe providing accurate information and guidance to our customers via dedicated chat advising our... 
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    Federal Express Corporation EU

    Katowice
    24 dni temu
  •  ...requirements Coordinate background checks and ensure full compliance with GDPR regulations Serve as a primary administrative point of contact, responding to inquiries from candidates and stakeholders in a timely and professional manner Ensure all communications... 
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    Katowice
    2 dni temu
  •  ..., plus European travel. We care about our colleagues wellbeing and have a team of wellbeing champions trained to be the first point of contact for anyone who is struggling. Inclusivity is a journey, not a destination: We value and promote inclusion, diversity and belonging... 
    2 dni/tydzień
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    LKQ Europe

    Katowice
    10 dni temu
  •  ...repeat business and referrals within EY Act as senior escalation point and quality reviewer on complex engagements To qualify for...  ...If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s... 
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    Ernst & Young

    Katowice
    26 dni temu
  •  ...unlock the value of technology and build a more sustainable, more inclusive world. Your role You will serve as the first point of contact for users experiencing technical issues, providing support via phone, chat and e‑mail. You will diagnose and resolve basic IT... 
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    Capgemini

    Katowice
    1 dzień temu
  •  ...and issue resolution frameworks Experience with integration points across ERP systems Understanding of integration architecture...  ...If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s... 
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    Ernst & Young

    Katowice
    14 dni temu
  •  ...recognizing the business needs of Senior Management representatives, Delivering the highest standard of support as a first point of contact. Skills and attributes for success You are fluent in French (C1 level) and have professional proficiency in English... 
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    EY

    Katowice
    14 dni temu
  •  ...recruitment activities, ensuring consistency, quality, and alignment across countries and business units Serving as a key point of contact for candidates and stakeholders, ensuring clear, professional, and timely communication throughout the process Maintaining... 
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    SGS

    Katowice
    16 dni temu