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- ...Operations Center (SOC) Lead / Manager IRC295249 Function: IT... ...analytical, organizational, and problem‑solving skills Ability to work... ...cybersecurity certifications ITIL Foundation certification is a... ...response services Lead and manage SOC teams, including Security...ITILPraca zmianowa
GlobalLogic
Kraków3 dni temu 18000 - 22000 zł
...Expected, ITIL Operating system, Windows About the project, Are you a skilled Incident Manager passionate about service continuity and operational excellence? We are seeking... ...Service Operations during crisis and problem resolution meetings, escalating issues as...ITILPraca hybrydowaElastyczne godzinyMindbox Sp. z o.o.
Kraków18 dni temu- ...Centre of Excellence embedded within Service Management. Govern the GBS-wide improvement... ...Define standards for root cause analysis, problem solving, and value quantification, •Drive... ...discipline., •Lean Six Sigma Black Belt., •ITIL certification preferred., •Project Management...ITILPraca hybrydowaPraca zdalnaElastyczne godziny
Rolls Royce
Kraków17 dni temu - ...Service Experience Manager Miejsce pracy: Kraków Your responsibilities Define and execute the global Service Experience strategy... ...such as virtual agents, chatbots, or GenAI content design. ~ ITIL v4, Agile, or Design Thinking certifications are desirable....ITILPraca hybrydowaPraca zdalnaElastyczne godziny
Rolls Royce
Kraków18 dni temu - ...Successful candidates will have 5-8 years of experience in Digital Workplace roles, strong ITIL understanding, and proven skills in collaboration tools and endpoint management. Join us to help shape the future of the digital landscape at Heineken! #J-18808-Ljbffr...ITIL
Heineken
Kraków3 dni temu - ...Inc. is looking for a Global Service Desk Manager based in Kraków, Poland, to lead and... ...ensure high-quality end-user support and manage distributed teams and partners effectively... ...strong background in IT Service Management (ITIL). A hybrid work model is offered, prioritizing...ITILPraca hybrydowa
Sabre Airline Solutions Inc.
Kraków1 dzień temu - ...incydenty. Idealny kandydat powinien mieć silne umiejętności w zakresie zarządzania incydentami oraz doświadczenie w pracy w globalnym środowisku operacyjnym. Oferujemy możliwość pracy w dynamicznym zespole oraz rozwój umiejętności w obszarze ITIL. #J-18808-Ljbffr...ITIL
HeadHR
Kraków3 dni temu - ...external vendors during major incidents Manage communication, escalations and governance... ...would be beneficial Knowledge of ITIL processes and service operations best practices... ...across technical and business teams Problem-solving mindset with focus on operational...ITIL
HeadHR
Kraków3 dni temu - ...Overview This role focuses on managing applications within the Project Management domain. The objective is to ensure... .... How you’ll make an impact Manage applications across the full... ...of IT service management concepts (ITIL preferred). Strong ownership mindset...ITIL
Hitachi ABB Power Grids
Kraków4 dni temu - ...Integration Team as an experienced Project Management professional to support the growth and... ...stakeholders across various business units to manage projects that align with strategic... ...and the DMAIC cycle. Solid knowledge of ITIL v3 and/or v4. Strong command of project...ITIL
Hitachi Vantara Corporation
Kraków9 godzin temu - ...the development and application of project management standards, best practices, and templates,... ...performance Identify, assess, and manage project risks Capture and share lessons... ...Project, Excel, and SharePoint, applying ITIL 4, Lean Six Sigma, and PMP / Agile / Scrum...ITIL
Hitachi ABB Power Grids
Kraków3 dni temu - ...We are seeking a Senior Manager, Global Service Desk & Field Services based in Krakow, Poland... ...are resolved within agreed SLAs. Manage global field services, including onsite IT... ...Service Management processes aligned with ITIL best practices. Monitor and report on...ITILPraca hybrydowaPraca zdalna
Galderma Services Poland sp. z o.o.
Kraków3 dni temu - ...Role Senior Manager, Global Service Desk & Field Services Location Krakow – 3 days... ...within agreed service levels. Manage global field services, including onsite IT... ...Service Management processes aligned with ITIL best practices to ensure consistent, reliable...ITILPraca hybrydowaPraca zdalna
Dormont Manufacturing Co
Kraków1 dzień temu - ...data is actively used in Change, Incident, Problem, and reporting workflows., Design and... ...states, aligned with industry best practices (ITIL, CSDM)., Build and maintain a scalable... ...and lifecycle rules., Drive CI lifecycle management across creation, update, audit, and retirement...ITILPraca zdalna
Danaher Corporation
Kraków15 dni temu - ...this is the place for you! Your Impact Manages incidents impacting the customers network... ...teams in a coordinated fashion to ensure problem resolution Maintains a good... ...Cisco support team Desired Skills ~ ITIL Foundation and intermediate level is recommended...ITIL
Estarta Poland Sp. z o. o.
Kraków3 dni temu - ...Title: IT Operations Manager for HR & Legal Location: Krakow – 3... ...will have a strong background in ITIL Service Management and... ...project and delivery teams. Manage day‑to‑day IT operations for the... ...including request, incident, problem, and change management, driving...ITILPraca hybrydowa
Galderma Polska Sp.Z.ooo
Kraków3 dni temu - ...: The opportunity: The IT Category Manager, part of the IT Infrastructure Tower within... ...ensure fully compliant contracting. Manage commercial relationships with assigned OEMs... ...processes. ~ Working knowledge of ITIL, networking fundamentals, and infrastructure...ITILPraca zdalna
Hitachi Vantara Corporation
Kraków1 dzień temu - ...performance culture. Job summary As a GBS Service Request & Problem Management Process Owner you will be responsible for the end‑to‑end... ...Strong background in Request, Incident, and Problem Management (ITIL or ESM frameworks). ~ Experience managing ServiceNow...ITILPraca hybrydowaPraca zdalnaPraca zmianowaElastyczne godziny
Rolls-Royce plc
Kraków3 dni temu - ...osoby na stanowisko Service Managera w obszarze systemów płatności... ...developerskimi w celu rozwiązywania problemów. Realizacja działań... ...operacyjnymi, procesami DevOps/change management oraz wymaganiami audytowymi.... ...oraz dobrych praktyk (np. ITIL). Umiejętność pracy z...ITILPraktykiPraca hybrydowa
- .... The role focuses on managing, maintaining, and continuously... ...and Distribution List Management (DLB). The successful... ...& Compliance Manage and secure Windows,... ..., and network‑related problems Patch & Update Management... ...Familiarity with ITIL practices (incident, problem...ITILPełny etat
ARK Solution
Kraków3 dni temu - ...Vulnerability Response., In-depth knowledge of security incident management, vulnerability management lifecycle, threat intelligence, and... ...CIS-VR) Optional, Additional security certifications such as ITIL, CISSP, or CISM are highly preferred., CTA / CMA certifications...ITILPraca zdalnaElastyczne godziny
HCL Poland
Kraków28 dni temu - ...we use Expected ~ ServiceNow Optional IT Service Management (ITSM) IT Operations Management (ITOM) HRSD CSM CMDB... ...methodologies such as PMP, PRINCE2, or Agile Strong understanding of ITIL principles Fluency in English (written and spoken) Strong...ITILPraca zdalna
Sii Sp. z o.o.
Kraków15 dni temu - ...Optional, ITIL Operating system, Windows Your responsibilities,... ...Provide hardware/software/network problem diagnosis/resolution via telephone... ...for customers’ end users, Route problems to internal support group, Coordinate and manage relationships with vendors and work...ITILPraca zdalnaPraca zmianowaElastyczne godziny
HCL Poland
Kraków3 dni temu - ...Threat Senior Analyst to join our Security Operations & Threat Management team. This role is responsible for detecting, investigating, and... ..., Service and Governance processes such as TOGAF, COBIT, ITIL, Experience of Zero Trust networking and connectivity solutions...ITIL
FedEx Express Poland sp. z o.o.
Kraków25 dni temu - ...provide answers to the clients by identifying problems, researching answers, and guiding client... ...internal support group, Coordinate and manage relationships with vendors and work... ...Antivirus and Firewall software, PC hardware, ITIL knowledge would be an asset, Excellent...ITILPraca zdalnaPraca zmianowaElastyczne godziny
HCL Poland
Kraków9 dni temu - ...applications using GitOps platform automation and management configuring and maintaining build and... ...certifications e.g. Google Cloud, AWS, ITIL Wellbeing programs & work-life balance -... ...conversation with HR Interview with a Manager/IT expert/project representative What makes...ITIL
Atos Poland Global Services Sp. z o.o.
Kraków10 dni temu - ...provide answers to the clients by identifying problems, researching answers, and guiding client... ...internal support group, Coordinate and manage relationships with vendors and work... ...Antivirus and Firewall software, PC hardware, ITIL knowledge would be an asset, Excellent...ITILPraca zdalnaPraca zmianowaElastyczne godziny
HCL Poland
Kraków10 dni temu 18000 - 22000 zł
...Expected, ITIL Operating system, Windows About the project, Are you passionate about network operations and incident management? We are looking for an OT Network Support Analyst to join... ...detection., Excellent collaboration and problem-solving skills, with the ability...ITILPraca hybrydowaPraca zmianowaElastyczne godzinyPraca w weekendyMindbox Sp. z o.o.
Kraków18 dni temu- ...zarządzaniem usługami IT (np. Support Manager, Service Delivery Manager, L2... ...) Praktyczna znajomość ITIL, systemów ticketowych (np.... ...i strukturalne podejście do problemów, umożliwiające sprawne... ...zadania Wdrożenie Incident i Problem Management, budowa bazy wiedzy...ITILPraca hybrydowaPraca zdalna
28000 - 32000 zł
...implementation of a new Certificate Lifecycle Management (CLM) tool. This position offers a... ...deployment and ongoing maintenance. Manage deployment activities, ensuring solutions... ...Access Management). ~ Experience with ITIL processes and tools such as ServiceNow for...ITILPraca hybrydowaElastyczne godzinyMindbox Sp. z o.o.
Kraków15 dni temu
