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- ...-facing role ~ Proven track record of owning incidents end-to-end — from alert to RCA to prevention ~2+ years working within an ITIL framework (incident, problem, change management) ~ Experience working in Agile delivery environments alongside development teams...ITIL
- ...data sources Using machine learning tools to select features, create and optimize classifiers Excellent presentation skills ITIL Foundation certified or proven work experience in IT Service Management Lean-Agile trained or certified (Scrum or SAFe)...ITIL
- ...pracy: Gdańsk Technologies we use Expected ServiceNow IT Service Management (ITSM) ServiceNow CIS – ITSM Optional ~ ITIL About the project We are looking for an experienced ServiceNow ITSM Technical Leader to join one of our projects for a...ITILPraca zdalna
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Gdańsk26 dni temu 95000 - 135000 zł / rocznie
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...ITILFreelancerPraca zmianowaNocna zmianaPraca w weekendy- ...and infrastructure environments General infrastructure and networking overview , including security concepts Knowledge of ITIL methodology , especially incident, change, and problem management Working experience with Azure DevOps and Microsoft Azure in...ITIL
- ...Expected, Invoice to Pay, SAP, xSuite, Basware, SAP Concur, ITIL, Service Management About the project, We are looking for an experienced Senior Project Manager to oversee the end-to-end management and continuous improvement of Invoice-to-Pay related IT services, including...ITILPraca zdalna
- ...Knowledge of other ITSM/BPM tools Familiarity with project methodologies such as PMP, PRINCE2, or Agile Strong understanding of ITIL principles Fluency in English (written and spoken) Strong communication skills and ability to collaborate with both technical...ITILPraca zdalna
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Gdańsk12 dni temu - ...incidents received by phone, email, ticket or other channel Provide solutions or workaround to our end users Report problem based on ITIL standard practice Recommend IM&T Services modifications to reduce user impact Participate to different testing, deployment and...ITIL1 dzień/tydzieńPraca zdalnaPraca zmianowa
- ...Management Systems / Electronic Trading, or strong personal interest Experience working with Incident, Problem and Change Management (ITIL or similar) Understanding of application lifecycle and production support Interest in automation and reducing recurring...ITILPełny etatPraca hybrydowa
- ...established standards and customer expectations. Continuous improvement of processes, fostering collaboration, and ensuring adherence to ITIL best practices are central to this position. Your skillset Strong communication and stakeholder management skills. German...ITILPełny etatHome officeElastyczne godziny
- ...documentation skills ~▪️Cisco technologies experience/Certification ~▪️Technical support experience ~▪️ServiceNow experience ~▪️ITIL Knowledge What we offer ▪️Work in an international environment with teams across different countries ▪️Scandinavian working...ITILPraca hybrydowaPodróże służboweHome officePraca zmianowaPopołudniowa zmianaNocna zmianaElastyczne godzinyPraca w weekendy
- ...Importer Understanding of SAP integrations Basic knowledge of SQL, Windows, and Linux environments Understanding of AMS / ITIL-based support processes Qualifications ~3+ years of experience with OpenText technologies ~ Experience in enterprise or industrial...ITILPraca zmianowaElastyczne godziny
- ...monitoring tools (e.g. SolarWinds, SCOM, custom SQL monitoring). Ability to work with change, incident, and problem management processes (ITIL‑aligned). Personal & Professional Skills: Advanced written and verbal communication skills in English Ability to manage...ITILPełny etatHome officeElastyczne godziny
- ...maintenance and development of the system in the post-implementation phase, Handling current system user requests in accordance with ITIL best practises (incidents, change requests), Cooperation with the project team involved in the implementation of project task,...ITILPełny etatPraca hybrydowaPraca z domuHome office
- ...priorities and take ownership of technical issues Relevant Microsoft SQL certification or willingness to obtain one Familiarity with ITIL practices or a willingness to work within an ITIL framework Advanced level of English Optional Good knowledge of Jira and...ITILPraca zdalna
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Gdańsk26 dni temu - ...relevant technologies Understanding of IT Service Management (ITSM) and Governance, Risk & Compliance (GRC) Good knowledge of ITIL and Agile methodologies Strong communication skills with the ability to explain technical concepts clearly to different audiences...ITILPełny etatPraca zdalnaElastyczne godziny
- ...Expected, ITIL About the project, Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll...ITILPraca hybrydowaPraca z domuHome office
- ...Ability to work independently and manage multiple priorities. SAP certifications in relevant modules (preferred). Understanding of ITIL principles and the overall managed service process. Very good command of English, both spoken and written. Knowledge of German...ITILPraca hybrydowaElastyczne godziny
PwC
Gdańsk21 godzin temu - ...delivery in cooperation with external service providers, being responsible for Incident, problem and change management in line with ITIL processes, preparing and maintaining documentation, reports and dashboards for technical and management audiences, ensuring compliance...ITILPraca zdalnaHome officeElastyczne godziny
- ...project governance Experience working in Global Business Services is in plus Expertise in IT Service Management processes (based on ITIL framework) Ideally, you’ll also have: Prince2, PMP or equivalent certification Minimum ITIL v4 Foundation certification...ITILPraca zdalnaElastyczne godziny
EY (dawniej Ernst & Young)
Gdańsk6 dni temu - ...jazdy kat. B będzie dodatkowym atutem., Język angielski umożliwiający pracę z dokumentacją techniczną. Mile widziane, Certyfikat ITIL Foundation., Doświadczenie z Microsoft Intune, Azure AD lub Microsoft Endpoint Manager., Doświadczenie w pracy zgodnie z procesami ITIL...ITILPraca stała
- ...methodologies., You have experience monitoring system performance, analyzing trends, and supporting capacity planning activities., You hold an ITIL Foundation Certification., You have English and German language skills at C1 level. What we offer, Practical benefits: yearly...ITILPraca hybrydowaPraca z domuHome office
- ...meetups, team moments and initiatives that bring people together. Grow your skills – courses and certifications (Google Cloud, AWS, ITIL). Level up professionally – conferences, expert communities, knowledge hubs. Private medical care – because feeling safe...ITILPraca hybrydowa
110 - 130 zł / stawka godzinowa
...których używamy Wymagane Microsoft SQL Server T-SQL Windows Server Azure DevOps Microsoft Power BI ServiceNow ITIL Mile widziane PowerShell Neo4j System operacyjny ~ Windows O projekcie W Cyclad współpracujemy z czołowymi...ITILPraca stałaPraca zdalnaElastyczne godzinyCyclad
Gdańsk11 dni temu- ...documentation skills Optional, ▪️Cisco technologies experience/Certification, ▪️Technical support experience, ▪️ServiceNow experience, ▪️ITIL Knowledge What we offer, ▪️Work in an international environment with teams across different countries, ▪️Scandinavian working...ITIL1 dzień/tydzieńPraca hybrydowaPraca zdalnaPodróże służboweHome officePraca zmianowaPopołudniowa zmianaNocna zmianaElastyczne godzinyPraca w weekendy
- ...onboardingu i offboardingu pracowników (konta, sprzęt, dostęp), Ewidencja i zarządzanie zasobami IT (asset management) Znajomość podstaw ITIL, Rozumienie SLA i priorytetów zgłoszeń, Windows 10/11 - konfiguracja, diagnostyka, rozwiązywanie problemów; podstawy Linux, Sieci:...ITILPraca stałaPraca zdalna
110 - 130 zł / stawka godzinowa
...Wymagane, Microsoft SQL Server, T-SQL, Windows Server, Azure DevOps, Microsoft Power BI, ServiceNow, ITIL Mile widziane, PowerShell, Neo4j System operacyjny, Windows O projekcie, W Cyclad współpracujemy z czołowymi międzynarodowymi firmami technologicznymi, wspierając...ITILPraca stałaPraca zdalnaPraca zmianowaDyżuryElastyczne godziny- ...sieciowych Microsoft Azure, w szczególności ExpressRoute., Znajomość narzędzi monitoringu i diagnostyki sieci., Dobra znajomość procesów ITIL oraz systemów ITSM (np. ServiceNow)., Znajomości języka angielskiego w mowie i piśmie na poziomie bardzo dobrym., Umiejętność...ITILPraca hybrydowaElastyczne godziny
71 - 95 zł / stawka godzinowa
...rozwiązaniami SaaS Backup (Microsoft 365, Google Workspace, GitHub, GitLab) lub GitProtect; ✨ Posiadasz certyfikaty VMware, Microsoft Azure, ITIL lub CompTIA; ✨ Znasz podstawy SQL; ✨ Masz doświadczenie z narzędziami monitoringu (Zabbix, Grafana, Prometheus); ✨ Znasz podstawy C#...ITILPraca zdalnaPełny etatDyżury- ...programming languages (JAVA, Python, C#, C++, VBA) and databases (SQL)., You have experience in support and maintenance – knowledge of ITIL will be an asset., You use English communicatively., You have a basic command of German (we will provide support in further learning...ITILPraca hybrydowaPraca z domuHome officeElastyczne godziny
